LEADER 02606oam 2200409I 450 001 9910265235903321 005 20180212062340.0 010 $a0-8223-7198-7 035 $a(CKB)4100000003160939 035 $a(MiAaPQ)EBC5341488 035 $a1022850770 035 $a(oapen)https://directory.doabooks.org/handle/20.500.12854/36764 035 $a(EXLCZ)994100000003160939 100 $a20180212d2018 uy 0 101 0 $aeng 135 $aurcnu|||||||| 181 $ctxt$2rdacontent 182 $cc$2rdamedia 183 $acr$2rdacarrier 200 12$aA nation on the line $ecall center as postcolonial predicaments in the contemporary Philippines /$fFan M. Padios 210 1$aDurham :$cDuke University Press,$d2018. 215 $a1 online resource (249 pages) 311 $a0-8223-7059-X 311 $a0-8223-7047-6 320 $aIncludes bibliographical references and index. 327 $aListening between the lines: relational labor, productive intimacy,and the affective contradictions of call center work -- Contesting skill and value: race, gender, and Filipino/American relatability in the neoliberal nation-state -- Inside vox elite: call center training and the limits of Filipino/American relatability -- Service with a style: aesthetic pleasures, productive youth, and the politics of consumption -- Queering the call center: sexual politics, HIV/AIDS, and the crisis of (re)production. 330 $aA NATION ON THE LINE is an ethnographic study of the call center industry in the Philippines and of its workforce composed of young, largely college-educated Filipinos. Padios merges several lines of inquiry about Pacific transnationalism, about the role of affective labor in global markets, and about critique of Filipino exploitation by the United States through economic and military power since independence-- in order to consider how post-colonial and post-industrial changes in the Philippines? role in global capitalism and culture are brought to bear in everyday life. Padios argues that the call center industry serves as a rich case-study for how Filipinos work within hegemonic dynamics of relational service and an understanding of American consumer culture in ways that figure Filipinos' sense of identity and aspirations at the national and individual levels. 606 $aCall centers$zPhilippines 615 0$aCall centers 676 $a384.6/4 700 $aPadios$b Jan M.$f1979-$0987151 801 0$bNDD 801 1$bNDD 906 $aBOOK 912 $a9910265235903321 996 $aA nation on the line$92256054 997 $aUNINA