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010   $a3-319-28256-5
024 7 $a10.1007/978-3-319-28256-5
035   $a(CKB)3710000000649148
035   $a(EBL)4505521
035   $a(DE-He213)978-3-319-28256-5
035   $a(MiAaPQ)EBC4505521
035   $a(EXLCZ)993710000000649148
100   $a20160415d2016      u|             0
101 0 $aeng
135   $aur|n|---|||||
181   $ctxt$2rdacontent
182   $cc$2rdamedia
183   $acr$2rdacarrier
200 10$aManaging Reputation in The Banking Industry$b[electronic resource] $eTheory and Practice /$fedited by Stefano Dell?Atti, Annarita Trotta
205   $a1st ed. 2016.
210  1$aCham :$cSpringer International Publishing :$cImprint: Springer,$d2016.
215   $a1 online resource (192 p.)
300   $aDescription based upon print version of record.
311   $a3-319-28254-9 
320   $aIncludes bibliographical references at the end of each chapters.
327   $aFrontmatter. - Part I: Theoretical Foundations.  -- Chapter 1: Reputation, Reputational Risk And Reputational Crisis In The Banking Industry: State Of The Art And Concepts For Improvements. - Chapter 2: Reputation, Reputational Crisis And Corporate Social Responsibility Of Banks: Measurement And Relationships -- Part II: Learning From Case Studies -- Chapter 3: The Libor Case And Focus On Barclays -- Chapter 4: The Case Study Of Goldman Sachs -- Chapter 5: The Case Study Of Lehman Brothers -- Chapter 6: Unicredit And Reputation: A Journey Integrating Stakeholders? Perceptions Into Business Planning And Strategies -- Chapter 7: Intesa Sanpaolo: A Case Study On Reputation Management And Its Relationship To Corporate Social Reputation -- Part III: From Experience To Knowledge -- Chapter 8: Managing Reputation: Reflections And Operational Suggestions.
330   $aThe topic of reputational crisis in the banking sector has received increasing attention from academics and practitioners. This book presents expert contributions that cover three main aspects: first, an extensive review of the literature on reputational risk in the banking sector aimed to identify the relationships between causes, effects, stakeholders, and key qualitative-quantitative variables involved during the reputational crisis of a bank; second, devising a conceptual framework for management of reputational crisis in banking, and finally, testing this framework with the results of an empirical analysis carried out by observing key variables of some known cases of reputational crisis relating to international banks and proposing case studies regarding the dynamic process of reputation management. .
606   $aFinance
606   $aEconomic sociology
606   $aBusiness ethics
606   $aAccounting
606   $aBookkeeping 
606   $aFinance, general$3https://scigraph.springernature.com/ontologies/product-market-codes/600000
606   $aOrganizational Studies, Economic Sociology$3https://scigraph.springernature.com/ontologies/product-market-codes/X22020
606   $aBusiness Ethics$3https://scigraph.springernature.com/ontologies/product-market-codes/526000
606   $aAccounting/Auditing$3https://scigraph.springernature.com/ontologies/product-market-codes/511000
615  0$aFinance.
615  0$aEconomic sociology.
615  0$aBusiness ethics.
615  0$aAccounting.
615  0$aBookkeeping .
615 14$aFinance, general.
615 24$aOrganizational Studies, Economic Sociology.
615 24$aBusiness Ethics.
615 24$aAccounting/Auditing.
676   $a332
702   $aDell?Atti$b Stefano$4edt$4http://id.loc.gov/vocabulary/relators/edt
702   $aTrotta$b Annarita$4edt$4http://id.loc.gov/vocabulary/relators/edt
906   $aBOOK
912   $a9910254869303321
996   $aManaging reputation in the banking industry$91545604
997   $aUNINA