LEADER 05669nam 22006975 450 001 9910254668203321 005 20230810162321.0 010 $a1-4939-3594-1 024 7 $a10.1007/978-1-4939-3594-9 035 $a(CKB)3710000000717778 035 $a(DE-He213)978-1-4939-3594-9 035 $a(MiAaPQ)EBC4533358 035 $a(PPN)224248898 035 $a(EXLCZ)993710000000717778 100 $a20160526d2016 u| 0 101 0 $aeng 135 $aurnn|008mamaa 181 $ctxt$2rdacontent 182 $cc$2rdamedia 183 $acr$2rdacarrier 200 10$aGlobal Perspectives on Service Science: Japan /$fedited by Stephen K. Kwan, James C. Spohrer, Yuriko Sawatani 205 $a1st ed. 2016. 210 1$aNew York, NY :$cSpringer New York :$cImprint: Springer,$d2016. 215 $a1 online resource (XIII, 349 p. 125 illus., 50 illus. in color.) 225 1 $aService Science: Research and Innovations in the Service Economy,$x1865-4932 311 $a1-4939-3592-5 320 $aIncludes bibliographical references at the end of each chapters. 327 $aIntroduction -- Service Innovation in Japan and Service-Dominant Logic -- Context Management Approach to Value Co-Creation: Toward Dynamic Process Model of Customer as Value Co-Creator -- Human Behavior Observation for Service Science -- Community-based participatory service engineering: Case studies and technologies -- Methodology of Workshop-Based Innovative System Design Grounded in Systems Engineering and Design Thinking -- Wants Chain Analysis: Analysis and design methods of social systems taking into consideration the diversity of people?s needs -- Interactive Service Design Method: Application to Aircraft Operations at Haneda Airport -- Service Design in Tourism: Encouraging a cooperative relationship between professional design and non-professional design -- Value Co-Creation Process and Value Orchestration Platform -- Formalizing expert knowledge through machine learning -- Agent-based Simulation for Service Science -- Temporal-Spatial Collaboration Support for Nursing and Caregiving Services -- Quest for Equation of Life: Scientific Constraints on How We Spend our Time -- The Spread of Services and Consumer Value Co-Creation -- Sustainability and Scalability in Japanese Creative Services -- Knowledge Structuring Tools for Decision Support Service: An Overview of Citation-based Approach -- R&D servitization in the manufacturing industry -- MANGA-case training for global service science -- Creation of Service Science Curriculum for Customer-Oriented Business Innovation -- Service Engineering Road Map of Ministry of Economy Trade and Industry in Japan. 330 $aThis contributed volume presents the experiences, challenges, trends, and advances in Service Science from Japan?s perspective. As the global economy becomes more connected and competitive, many economies depend the service sector on for growth and prosperity. A multi-disciplinary approach to Service Science can potentially transform service industries through research, education, and practice. Offering a forum for best practices in Service Science within Japan, the volume benefits its audience by sharing viewpoints from a wide range of geographical regions and economies. The book is organized as follows: ? Foundations of Service Science and the service industry sector ? Public/Private sector partnerships, policies, trade in services, future prospects ? Contributions from science, social science, management, engineering, design as well as industry sector perspectives ? Road-maps, methodology, business development, strategies and innovative models, application of information technology, performance measures, and service system design ? Education and workforce development ? Case studies from practice, research and educational community ? Future Directions in Japan This book includes three Forewords written by key leaders in Service Science: ? Takayuki Aso (Ministry of Education, Culture, Sports, Science & Technology in Japan) ? Yasuhiro Maeda (Director, Service Affairs Policy Division METI) ? Norihisa Doi (Professor Emeritus, Keio University and Service Science, Solutions and Foundation Integrated Research (S3FIRE) Program Officer, JST/RISTEX). 410 0$aService Science: Research and Innovations in the Service Economy,$x1865-4932 606 $aBusiness logistics 606 $aElectronic data processing$xManagement 606 $aTechnological innovations 606 $aBusiness information services 606 $aService industries 606 $aSupply Chain Management 606 $aIT Operations 606 $aInnovation and Technology Management 606 $aBusiness Information Systems 606 $aServices 615 0$aBusiness logistics. 615 0$aElectronic data processing$xManagement. 615 0$aTechnological innovations. 615 0$aBusiness information services. 615 0$aService industries. 615 14$aSupply Chain Management. 615 24$aIT Operations. 615 24$aInnovation and Technology Management. 615 24$aBusiness Information Systems. 615 24$aServices. 676 $a658.4034 702 $aKwan$b Stephen K$4edt$4http://id.loc.gov/vocabulary/relators/edt 702 $aSpohrer$b James C$4edt$4http://id.loc.gov/vocabulary/relators/edt 702 $aSawatani$b Yuriko$4edt$4http://id.loc.gov/vocabulary/relators/edt 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910254668203321 996 $aGlobal Perspectives on Service Science: Japan$92095729 997 $aUNINA