LEADER 04964nam 22006615 450 001 9910252708203321 005 20200701030805.0 010 $a3-319-53243-X 024 7 $a10.1007/978-3-319-53243-1 035 $a(CKB)3710000001124642 035 $a(DE-He213)978-3-319-53243-1 035 $a(MiAaPQ)EBC4826526 035 $a(EXLCZ)993710000001124642 100 $a20170320d2017 u| 0 101 0 $aeng 135 $aurnn|008mamaa 181 $ctxt$2rdacontent 182 $cc$2rdamedia 183 $acr$2rdacarrier 200 10$aCoDesign for Public-Interest Services /$fby Daniela Selloni 205 $a1st ed. 2017. 210 1$aCham :$cSpringer International Publishing :$cImprint: Springer,$d2017. 215 $a1 online resource (XXVI, 193 p. 22 illus.) 225 1 $aResearch for Development,$x2198-7300 311 $a3-319-53242-1 320 $aIncludes bibliographical references at the end of each chapters. 327 $aIntroduction -- Part I Framing the scenario of public-interest services: Citizen activism and social innovation -- New forms of economies: sharing economy, collaborative consumption, peer-to-peer economy -- New forms of welfare: relational welfare, second welfare, co-production -- Design for public-interest services: an emerging field of experimentation -- Part II Experimenting with public-interest services: The ?Creative Citizens? experimentation (POLIMI DESIS Lab) -- Comparing ?Creative Citizens? with a set of interconnected experimentations. Reflections from the comparative analysis. Part III Infrastructuring public-interest services: Defining a collaborative infrastructure -- Infrastructuring by design -- Expert designer?s role ? much more than facilitating -- Codesign for the public interest. 330 $aThis books focuses on co-design, and more specifically, on the various forms co-design might take to tackle the most pressing societal challenges, introducing public-interest services as the main application field. To do so, it presents an extensive study conducted within a particular community of residents in Milan: this is a social innovation story integrated into the discipline of service design, which simultaneously deepens the related concepts of co-design, co-production and co-management of services. Drawing upon this experience and further studies, the book presents the idea of a collaborative infrastructure and its related infrastructuring process in ten steps, in order to explore the issues of incubation and replication of services and to extensively investigate the creation of those experimental spaces in which citizen participation is fostered and innovation in the public realm is pursued. Lastly, the book develops other lines of reflection on co-design seen, for example, as a form of cultural activism, as an instrument for building citizenship, and as a key competence for the public administration and thus as a public service itself. The idea of co-design as a way to regenerate the practices of democracy is a recurring theme throughout the book: co-design is a process that seeks to change the state of things and it is intentionally presented as a long and complex path in which the role of designer is not only that of a facilitator, but also that of a cultural operator who contributes with ideas and visions, hopefully fostering a real cultural change. 410 0$aResearch for Development,$x2198-7300 606 $aSocial service 606 $aWelfare economics 606 $aService industries 606 $aSustainable development 606 $aAssessment 606 $aSocial Work and Community Development$3https://scigraph.springernature.com/ontologies/product-market-codes/X33080 606 $aSocial Choice/Welfare Economics/Public Choice/Political Economy$3https://scigraph.springernature.com/ontologies/product-market-codes/W31020 606 $aServices$3https://scigraph.springernature.com/ontologies/product-market-codes/527020 606 $aSustainable Development$3https://scigraph.springernature.com/ontologies/product-market-codes/U34000 606 $aAssessment, Testing and Evaluation$3https://scigraph.springernature.com/ontologies/product-market-codes/O33000 615 0$aSocial service. 615 0$aWelfare economics. 615 0$aService industries. 615 0$aSustainable development. 615 0$aAssessment. 615 14$aSocial Work and Community Development. 615 24$aSocial Choice/Welfare Economics/Public Choice/Political Economy. 615 24$aServices. 615 24$aSustainable Development. 615 24$aAssessment, Testing and Evaluation. 676 $a350.711 700 $aSelloni$b Daniela$4aut$4http://id.loc.gov/vocabulary/relators/aut$01063207 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910252708203321 996 $aCoDesign for Public-Interest Services$92531008 997 $aUNINA