LEADER 01470nam0-2200397---450- 001 990006441990403321 005 20150702123546.0 010 $a2-7283-0540-4 035 $a000644199 035 $aFED01000644199 035 $a(Aleph)000644199FED01 035 $a000644199 100 $a20010411d1999----km-y0itay50------ba 101 0 $aita$afre 102 $aIT 105 $aaf------101yy 200 1 $a<>capitolo delle entrate nelle finanze municipali in Occidente ed in Oriente$eactes de la 10. Rencontre franco-italienne sur l'épigraphie du mond romain$eRome, 27-29 mai 1996 210 $aRome$cÉcole française de Rome$cUniversità di Roma-La Sapienza$d1999 215 $a330 p., [6] c. di tav.$cill.$d24 cm 225 1 $aCollection de l'École française de Rome$v256 610 0 $aMunicipi romani$aEconomia$aCongressi 610 0 $aEpigrafia latina 676 $a471.7$v20 676 $a336.0937$v20 676 $a937$v20 710 12$aRencontre franco-italienne sur l'épigraphie du monde romain,$d10.$f<1996 ;$eRoma>$0408481 801 0$aIT$bUNINA$gRICA$2UNIMARC 901 $aBK 912 $a990006441990403321 952 $a937 CONV ROMA 1996$bBibl.37749$fFLFBC 952 $aDDR-XVIII A 201 (al.es. 1)$b7473 ddr$fDDR$m21-4366 952 $aDDR-XVIII A 201$b4763 ddr$fDDR$m21-4903 959 $aFLFBC 959 $aDDR 996 $aCapitolo delle entrate nelle finanze municipali in Occidente ed in Oriente$9650314 997 $aUNINA LEADER 01240oam 2200385 450 001 9910229357603321 005 20150915143709.0 035 $a(CKB)3710000001169322 035 $a(OCoLC)921184058 035 $a(OCoLC)993710000001169322 035 $a(EXLCZ)993710000001169322 100 $a20150915d2015 ua 0 101 0 $aeng 135 $aur||||||||||| 181 $ctxt$2rdacontent 182 $cc$2rdamedia 183 $acr$2rdacarrier 200 00$aLegal status of Khat in selected jurisdictions 210 1$a[Washington, D.C.] :$cLaw Library of Congress, Global Legal Research Center,$d2015. 215 $a1 online resource (5 pages) 300 $a"May 2015." 300 $aTitle from title screen (viewed September 15, 2015). 320 $aIncludes bibliographical references (pages 4-5) 606 $aKhat 606 $aDrugs of abuse$xLaw and legislation 615 0$aKhat. 615 0$aDrugs of abuse$xLaw and legislation. 712 02$aLaw Library of Congress (U.S.).$bGlobal Legal Research Directorate, 801 0$bGPO 801 1$bGPO 801 2$bGPO 906 $aBOOK 912 $a9910229357603321 996 $aLegal Status of Khat in Selected Jurisdictions$92079432 997 $aUNINA LEADER 03610nam 22006255 450 001 9910746970203321 005 20251008145140.0 010 $a9783031433207 010 $a3031433203 024 7 $a10.1007/978-3-031-43320-7 035 $a(MiAaPQ)EBC30767610 035 $a(Au-PeEL)EBL30767610 035 $a(CKB)28447143700041 035 $a(DE-He213)978-3-031-43320-7 035 $a(EXLCZ)9928447143700041 100 $a20231002d2023 u| 0 101 0 $aeng 135 $aurcnu|||||||| 181 $ctxt$2rdacontent 182 $cc$2rdamedia 183 $acr$2rdacarrier 200 10$a(Im)politeness at a Slovenian Call Centre $eA Cross-Media Examination /$fby Sara Orthaber 205 $a1st ed. 2023. 210 1$aCham :$cSpringer International Publishing :$cImprint: Springer,$d2023. 215 $a1 online resource (0 pages) 225 1 $aAdvances in (Im)politeness Studies,$x2524-4019 311 08$aPrint version: Orthaber, Sara (Im)politeness at a Slovenian Call Centre Cham : Springer International Publishing AG,c2023 9783031433191 327 $a(Im)politeness in technologically mediated interactions -- The structure of the study and methodology -- Calls for information and request emails -- Impoliteness in calls for information and request emails -- Impoliteness in complaint calls and social media complaints -- Towards an understanding of (im)politeness in Slovenian customer service interactions. 330 $aThis volume covers the field of linguistic (im)politeness in a particular mediated, customer-oriented setting. It is the first book to do so across telephone, email and social media. It offers key insights into a unique customer service setting through authentic and spontaneous data analysis. The book looks at how customers and agents of a large public transport company engage in transactional services and impolite behaviour. This text is directed at scholars and practitioners working in communication, business discourse, (socio)pragmatics, interaction studies, and social media interactions. It is also of great value to students in applied linguistics and scholars of Slavic languages, particularly Slovenian. The cross-media study is also of value to public/private institutions to reflect on their work practices, helping them improve existing customer?service provider relationships. The diverse readership and appeal are essential features of this book. Examines mediated institutional talk and impoliteness in the Slovenian language Covers mediated service interactions, such as requests and complaints across three different media Provides in-depth insights into communication within a contemporary business environment. 410 0$aAdvances in (Im)politeness Studies,$x2524-4019 606 $aSociolinguistics 606 $aPragmatics 606 $aLinguistics$xMethodology 606 $aApplied linguistics 606 $aSociolinguistics 606 $aPragmatics 606 $aResearch Methods in Language and Linguistics 606 $aApplied Linguistics 615 0$aSociolinguistics. 615 0$aPragmatics. 615 0$aLinguistics$xMethodology. 615 0$aApplied linguistics. 615 14$aSociolinguistics. 615 24$aPragmatics. 615 24$aResearch Methods in Language and Linguistics. 615 24$aApplied Linguistics. 676 $a306.44 700 $aOrthaber$b Sara$01431198 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910746970203321 996 $aIm)politeness at a Slovenian Call Centre$93573315 997 $aUNINA