LEADER 03218nam 22005894a 450 001 9910219988803321 005 20200520144314.0 010 $a0-8330-4070-7 010 $a1-59875-337-1 035 $a(CKB)1000000000345751 035 $a(EBL)236801 035 $a(OCoLC)475945074 035 $a(SSID)ssj0000277760 035 $a(PQKBManifestationID)11209197 035 $a(PQKBTitleCode)TC0000277760 035 $a(PQKBWorkID)10241112 035 $a(PQKB)10220520 035 $a(Au-PeEL)EBL236801 035 $a(CaPaEBR)ebr10152585 035 $a(OCoLC)64591268 035 $a(MiAaPQ)EBC236801 035 $a(EXLCZ)991000000000345751 100 $a20041025d2004 uy 0 101 0 $aeng 135 $aur|n|---||||| 181 $ctxt 182 $cc 183 $acr 200 10$aChallenges in virtual collaboration $evideoconferencing, audioconferencing, and computer-mediated communications /$fLynne Wainfan, Paul K. Davis 205 $a1st ed. 210 $aSanta Monica, CA $cRand$d2004 215 $a1 online resource (129 p.) 300 $a"MG-273"--p. 4 of cover. 311 $a0-8330-3700-5 320 $aIncludes bibliographical references (p. 81-106). 327 $aPreface; Contents; Figures; Tables; Summary; Acknowledgments; Acronyms; CHAPTER ONE- Introduction; Background; Objectives of This Report; Approach; CHAPTER TWO- Definitions and Methodology; Videoconferencing, Audioconferencing, and Computer-Mediated Communication; Relating the Types of Mediated Communications; Reconciling Findings Over a Period of TechnologicalChange; Search and Synthesis Methods; CHAPTER THREE- Virtual Versus Face-to-Face Collaboration: A Survey of the Literature; A Framework for Reporting Effects; Contextual Differences Between Face-to-Face and Mediated Collaboration 327 $aProcess Differences Between Face-to-Face and Virtual CollaborationsOutcome Differences Between Face-to-Face and Virtual Collaborations; Summary; CHAPTER FOUR- Mitigating Problems and Exploiting the Benefits of Mediated Communication; Broad Observations; Tactics for Mitigating Problems; A Strategy for Choosing the Best Medium for Virtual Collaboration; CHAPTER FIVE- Where Next?; Keeping Up with Technology; Developing Better Conceptual Models; Research Needed; Training Needed; Opportunities; Bibliography 330 $aA summary of the research literature on how the processes and outcomes of virtual, or mediated, collaborations are affected by the communication medium (videoconferencing, audioconferencing, or computer-mediated conferencing); a discussion of ways to mitigate problems in such collaboration; and a suggested strategy for choosing the most effective medium, including face-to-face communication and hybrid systems, as a function of task and context. 606 $aTelematics 606 $aTeleconferencing 615 0$aTelematics. 615 0$aTeleconferencing. 676 $a302.2 700 $aWainfan$b Lynne$0974429 701 $aDavis$b Paul K.$f1943-$0854843 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910219988803321 996 $aChallenges in virtual collaboration$92218429 997 $aUNINA