LEADER 03956nam 2200649Ia 450 001 9910219979103321 005 20200520144314.0 010 $a1-282-94059-7 010 $a9786612940590 010 $a0-8330-5084-2 035 $a(CKB)2670000000047378 035 $a(EBL)618731 035 $a(OCoLC)676695858 035 $a(SSID)ssj0000411789 035 $a(PQKBManifestationID)11277808 035 $a(PQKBTitleCode)TC0000411789 035 $a(PQKBWorkID)10365998 035 $a(PQKB)11496961 035 $a(Au-PeEL)EBL618731 035 $a(CaPaEBR)ebr10425073 035 $a(MiAaPQ)EBC618731 035 $a(EXLCZ)992670000000047378 100 $a20100525d2010 uy 0 101 0 $aeng 135 $auruz|---auuu| 181 $ctxt$2rdacontent 182 $cc$2rdamedia 183 $acr$2rdacarrier 200 10$aAnalyzing the operation of performance-based accountability systems for public services /$fFrank Camm, Brian M. Stecher 205 $a1st ed. 210 $aSanta Monica, CA $cRAND$d2010 215 $a1 online resource (58 pages) 225 1 $aTechnical report (Rand Corporation) ;$vTR-853 300 $aDescription based upon print version of record. 311 $a0-8330-5004-4 320 $aIncludes bibliographical references. 327 $aCover; Title Page; Copyright; Preface; Contents; Figures and Table; Summary; Acknowledgments; Abbreviations; CHAPTER ONE: Introduction; CHAPTER TWO: How a Performance-Based Accounting System Changes Service Delivery: An Analytic Overview; The Production Chain; Operating a Service-Delivery Activity Under Traditional Government Administrative Oversight; Creating and Updating a Performance-Based Accountability System; Information from Constituents; Information About How the Service-Delivery Activity of Interest Operates 327 $aInformation on the Quantity, Quality, or Cost of Outputs That the Activity DeliversOperating a Performance-Based Accountability System During a Period of Accountability; The Total System; CHAPTER THREE: Empirical Questions to Ask When Studying a Performance-Based Accountability System; How Did the Relevant Service-Delivery Activity Work Before a Performance-Based Accountability System Existed?; Why and How Did the Performance-Based Accountability System Come into Existence? 327 $aWhat Does the Internal Design of the Performance-Based Accountability System Look Like? What Is the Basis for This Design?How Well Does the Performance-Based Accountability System Work?; What Can Be Done to Improve Our Understanding of the Performance-Based Accountability System and to Improve Its Performance?; CHAPTER FOUR: Conclusions; APPENDIX: Inventory of Key Elements Relevant to How a Performance-Based Accountability System Works; Glossary of Related Ways to Improve an Organization's Performance; Bibliography; Back Cover 330 $aThis report describes a framework used to organize available empirical information on one form of performance-based management, a performance-based accountability system (PBAS), which identifies individuals or organizations that must change their behavior to improve an activity's performance, an incentive structure to motivate those changes, and measures tailored to inform the incentive structure. 410 0$aTechnical report (Rand Corporation) ;$vTR-853. 606 $aGovernment accountability 606 $aOrganizational effectiveness 606 $aPerformance$xManagement 615 0$aGovernment accountability. 615 0$aOrganizational effectiveness. 615 0$aPerformance$xManagement. 676 $a352.6/6 700 $aCamm$b Frank A.$f1949-$0924077 701 $aStecher$b Brian M$0879897 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910219979103321 996 $aAnalyzing the operation of performance-based accountability systems for public services$94190661 997 $aUNINA