LEADER 02827nam 2200613 a 450 001 9910219961103321 005 20200520144314.0 010 $a1-281-18115-3 010 $a9786611181154 010 $a0-8330-4275-0 035 $a(CKB)1000000000481433 035 $a(EBL)322555 035 $a(OCoLC)476120037 035 $a(SSID)ssj0000147850 035 $a(PQKBManifestationID)11910469 035 $a(PQKBTitleCode)TC0000147850 035 $a(PQKBWorkID)10018356 035 $a(PQKB)10892360 035 $a(Au-PeEL)EBL322555 035 $a(CaPaEBR)ebr10225498 035 $a(CaONFJC)MIL3412321 035 $a(OCoLC)183678513 035 $a(MiAaPQ)EBC322555 035 $a(EXLCZ)991000000000481433 100 $a20070713d2007 uy 0 101 0 $aeng 135 $aur|n|---||||| 181 $ctxt 182 $cc 183 $acr 200 10$aEnlisting Madison Avenue $ethe marketing approach to earning popular support in theaters of operation /$fTodd C. Helmus, Christopher Paul, Russell W. Glenn 205 $a1st ed. 210 $aSanta Monica, CA $cRAND Corporation$d2007 215 $a1 online resource (241 p.) 300 $aDescription based upon print version of record. 311 $a0-8330-4156-8 320 $aIncludes bibliographical references (p. 189-211). 327 $aCover; Preface; Contents; Figures; Tables; Summary; Acknowledgments; Abbreviations; Chapter One - Introduction; Chapter Two - What Makes Shaping So Difficult?; Chapter Three - Applying Marketing Principles to Shaping; Chapter Four - Shaping Solutions Based on Recent Operational Experiences; Chapter Five - Summary of Conclusions and Recommendations; Appendix; Bibliography 330 $aVirtually every action, message, and decision of a military force shapes the opinions of an indigenous population: strategic communication, treatment of civilians at vehicle checkpoints, and the accuracy or inaccuracy of aerial bombardment. Themes of U.S. goodwill mean little if its actions convey otherwise. Consequently, a unified message in both word and deed is fundamental to success. Business marketing practices provide a useful framework for improving U.S. military efforts to shape the attitudes and behaviors of local populations in a theater of operations as well as those of a broader, i 606 $aMilitary art and science 606 $aWar$xProtection of civilians 615 0$aMilitary art and science. 615 0$aWar$xProtection of civilians. 676 $a355.4 700 $aHelmus$b Todd C$0905750 701 $aPaul$b Christopher$f1971-$0904747 701 $aGlenn$b Russell W$0905751 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910219961103321 996 $aEnlisting Madison Avenue$92025933 997 $aUNINA