LEADER 04507oam 2200709I 450 001 9910172212203321 005 20240405061723.0 010 $a1-138-12774-4 010 $a1-134-85278-9 010 $a1-280-07189-3 010 $a0-203-35986-0 024 7 $a10.4324/9780203359860 035 $a(CKB)1000000000255479 035 $a(EBL)179466 035 $a(OCoLC)252921602 035 $a(SSID)ssj0000312222 035 $a(PQKBManifestationID)11260992 035 $a(PQKBTitleCode)TC0000312222 035 $a(PQKBWorkID)10329496 035 $a(PQKB)10794162 035 $a(MiAaPQ)EBC179466 035 $a(Au-PeEL)EBL179466 035 $a(CaPaEBR)ebr10061129 035 $a(CaONFJC)MIL7189 035 $a(EXLCZ)991000000000255479 100 $a20180706d1994 uy 0 101 0 $aeng 135 $aur|n|---||||| 181 $ctxt 182 $cc 183 $acr 200 04$aThe unconscious at work $eindividual and organizational stress in the human services /$fby the members of the Tavistock Clinic "Consulting to Institutions" Workshop ; edited by Anton Obholzer and Vega Zagier Roberts 205 $a1st ed. 210 1$aLondon ;$aNew York :$cRoutledge,$d1994. 215 $a1 online resource (245 p.) 300 $aDescription based upon print version of record. 311 $a0-203-37662-5 311 $a0-415-10206-5 320 $aIncludes bibliographical references and index. 327 $aBook Cover; Title; Contents; List of figures; About the authors; Foreword by James Krantz; Preface; Acknowledgements; A note on confidentiality; Introduction: the institutional roots of consulting to institutions; Some unconscious aspects of organizational life: contributions from psychoanalysis; The unconscious at work in groups and teams: contributions from the work of Wilfred Bion; The organization of work: contributions from open systems theory; Authority, power and leadership: contributions from group relations training 327 $aThe dangers of contagion: protective identification processes in institutionsAttending to emotional issues on a special care baby unit; Containing anxiety in work with damaged children; Till death us do part: caring and uncaring in work with the elderly; Fragmentation and integration in a school for physically handicapped children; Working with dying people: on being good enough; Where angels fear to tread: idealism, despondency and inhibition of thought in hospital nursing; The self-assigned impossible task; Institutional chaos and personal stress 327 $aThe troublesome individual and the troubled institutionFacing an uncertain future; Finding a voice: differentiation, representation and empowerment in organizations under threat; Asking for help: staff support and sensitivity groups re-viewed; Managing social anxieties in public sector organizations; Balancing care and control: the supervisory relationship as a focus for promoting organizational health; Conflict and collaboration: managing intergroup relations; Evaluation: organizations learning from experience; Afterword; Appendix; Bibliography; Suggestions for further reading; Index 330 $aWorking in the human services has always been stressful, and the current massive changes in the organization of these services, together with dwindling resources and ever greater demands for cost effectiveness, add to the stresses inherent in the work. Even in the best run and best resourced organizations there are pockets of irrationality where unconscious institutional processes undermine both effectiveness and morale.The contributors to this book use ideas drawn from psychoanalysis, open systems theory, Bion's work with groups, and group relations training to explore the difficulties ex 606 $aHuman services personnel$xJob stress 606 $aHuman services personnel$xPsychology 606 $aSystem theory 606 $aGroup relations training 615 0$aHuman services personnel$xJob stress. 615 0$aHuman services personnel$xPsychology. 615 0$aSystem theory. 615 0$aGroup relations training. 676 $a361.3/01/9 701 $aObholzer$b Anton$f1938-$0969600 701 $aRoberts$b Vega Zagier$f1948-$0969601 712 12$aTavistock Clinic "Consulting to Institutions" Workshop. 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910172212203321 996 $aThe unconscious at work$92203490 997 $aUNINA