LEADER 03898nam 2200745 450 001 9910460919503321 005 20200520144314.0 010 $a1-60649-785-5 035 $a(CKB)3710000000457508 035 $a(SSID)ssj0001628929 035 $a(PQKBManifestationID)16370862 035 $a(PQKBTitleCode)TC0001628929 035 $a(PQKBWorkID)14938220 035 $a(PQKB)10577153 035 $a(OCoLC)954631807 035 $a(CaBNVSL)swl00405377 035 $a(MiAaPQ)EBC2119782 035 $a(Au-PeEL)EBL2119782 035 $a(CaPaEBR)ebr11085712 035 $a(CaONFJC)MIL818440 035 $a(OCoLC)916949272 035 $a(EXLCZ)993710000000457508 100 $a20150806d2015 fy 0 101 0 $aeng 135 $aurcnu|||||||| 181 $ctxt 182 $cc 183 $acr 200 10$aService design and delivery $ehow design thinking can innovate business and add value to society /$fToshiaki Kurokawa 205 $aFirst edition. 210 1$aNew York, New York (222 East 46th Street, New York, NY 10017) :$cBusiness Expert Press,$d2015. 215 $a1 online resource (88 pages) $cillustrations 225 1 $aService systems and innovations in business and society collection,$x2326-2699 300 $aBibliographic Level Mode of Issuance: Monograph 311 $a1-60649-784-7 320 $aIncludes bibliographical references (pages 85-86) and index. 327 $a1. Introduction -- 2. Design thinking approach -- 3. Societal approach -- 4. Intermezzo, looking back at what you have learned -- 5. Prototyping and work-out of your service -- 6. Case studies -- 7. Summary and conclusions -- References -- Index. 330 3 $aThis book explains the design thinking approach both for designing new services and delivering the services. This approach itself can be applied to areas other than pure services, because it contains the innovative and intrinsic ingredients that can be applied to any human activity. Chapter 1 introduces mindset and preparation for service design. Introduction on design thinking and design thinking toolkits are provided in Chapter 2, which you can try in your service. Both IDEO's Design Thinking for Educators Toolkit and Innovation Leadership Board's Playbook for Strategic Foresight and Innovation are discussed in detail. Chapter 3 provides a societal approach which is often neglected in the service design. A short break is provided at Chapter 4, entitled "Intermezzo," summarizing the contents of preceding chapters and presenting additional and refreshing perspectives on service design with the design thinking approach. Prototyping and testing the service design is the theme of Chapter 5. Chapter 6 provides some case studies so that you can check what you have learned. I picked up real cases from local areas. In Chapter 7, we summarize the contents of this book. The summary and conclusion can be used as a quick reference for the contents of the book. 410 0$aService systems and innovations in business and society collection.$x2326-2699 606 $aService industries$xManagement 606 $aDesign 608 $aElectronic books. 610 $acase study 610 $adesign thinking 610 $adesign thinking mindset 610 $adesign thinking toolkits 610 $aIDEO 610 $aPlaybook for Strategic Foresight and Innovation 610 $aprototyping 610 $aservice delivery 610 $aservice design 610 $aservice evaluation 610 $aservice science 610 $asocietal approach 615 0$aService industries$xManagement. 615 0$aDesign. 676 $a658 700 $aKurokawa$b Toshiaki.$0857915 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910460919503321 996 $aService design and delivery$91915523 997 $aUNINA LEADER 04177nam 2200649 450 001 9910164053403321 005 20170216213221.0 010 $a1-5225-2059-7 024 7 $a10.4018/978-1-5225-2058-0 035 $a(CKB)3710000001051689 035 $a(MiAaPQ)EBC4802089 035 $a(CaBNVSL)gtp00566837 035 $a(OCoLC)971891278 035 $a(IGIG)00171688 035 $a(EXLCZ)993710000001051689 100 $a20170211d2017 fy 0 101 0 $aeng 135 $aurbn||||m|||a 181 $2rdacontent 182 $2rdamedia 183 $2rdacarrier 200 00$aOntologies and big data considerations for effective intelligence /$fJoan Lu and Qiang Xu [editors] 210 1$aHershey, Pennsylvania :$cIGI Global,$d2017. 210 4$dİ2017 215 $aPDFs (632 pages) $cillustrations 225 1 $aAdvances in Information Quality and Management (AIQM) Book Series,$x2331-771X 311 $a1-5225-2058-9 320 $aIncludes bibliographical references and index. 327 $aInteractive visual analytics of big data / Carson K.-S. Leung [and 4 others] -- Knowledge discovery for large databases in education institutes / Robab Saadatdoost [and 3 others] -- Spatial databases: an overview / Grace L. Samson [and 3 others] -- The impact of the mode of data representation for the result quality of the detection and filtering of spam / Reda Mohamed Hamou, Abdelmalek Amine, Moulay Tahar -- Debunking intermediary censorship framework in social media via a content retrieval and classification software / Baramee Navanopparatskul, Sukree Sinthupinyo, Pirongrong Ramasoota -- Semantic approach to web-based discovery of unknowns to enhance intelligence gathering / Natalia Danilova, David Stupples -- Securing financial XML transactions using intelligent fuzzy classification techniques: a smart fuzzy-based model for financial XML transactions security using XML encryption / Faisal Tawfiq Ammari, Joan Lu -- Building a secured XML real-time interactive data exchange architecture / Yousef E. Rabadi, Joan Lu -- User query enhancement for behavioral targeting / Wei Xiong, Y. F. Brook Wu -- A generic model of ontology to visualize information science domain (OIS) / Ahlam F. Sawsaa, Joan Lu -- Research background on ontology / Ahlam F. Sawsaa, Joan Lu -- Methodology of creating ontology of information science (OIS) / Ahlam F. Sawsaa, Joan Lu -- Modelling design of OIS ontology / Ahlam F. Sawsaa, Joan Lu -- 327 $aFindings for ontology in IS and discussion / Ahlam F. Sawsaa, Joan Lu -- Final remarks for the investigation in ontology in IS and possible future directions / Ahlam F. Sawsaa, Joan Lu. 330 3 $a"[This book] is a key source on the latest advancements in multidisciplinary research methods and applications and examines effective techniques for managing and utilizing information resources. Featuring extensive coverage across a range of relevant perspectives and topics, such as visual analytics, spatial databases, retrieval systems, and ontology models, this book is ideally designed for researchers, graduate students, academics, and industry professionals seeking ways to optimize knowledge management processes"--Provided by publisher. 410 0$aAdvances in information quality and management (AIQM) book series. 606 $aOntologies (Information retrieval) 606 $aBig data 606 $aInformation retrieval 610 $aBehavioral targeting 610 $aBig data 610 $aEducational databases 610 $aFuzzy classification 610 $aInteractive visual analytics 610 $aOntology 610 $aRetrieval systems 610 $aSpatial databases 615 0$aOntologies (Information retrieval) 615 0$aBig data. 615 0$aInformation retrieval. 676 $a006.332 700 $aLu$b Joan$01078623 702 $aLu$b Zhongyu$f1955- 702 $aXu$b Qiang$c(Materials scientist), 801 0$bCaBNVSL 801 1$bCaBNVSL 801 2$bCaBNVSL 906 $aBOOK 912 $a9910164053403321 996 $aOntologies and big data considerations for effective intelligence$92889589 997 $aUNINA