LEADER 05188nam 22007933u 450 001 9910162928403321 005 20230126212542.0 010 $a1-59079-979-8 035 $a(CKB)3710000000309856 035 $a(EBL)1875715 035 $a(SSID)ssj0001643860 035 $a(PQKBManifestationID)16408019 035 $a(PQKBTitleCode)TC0001643860 035 $a(PQKBWorkID)13366899 035 $a(PQKB)10764546 035 $a(MiAaPQ)EBC6976713 035 $a(Au-PeEL)EBL6976713 035 $a(OCoLC)956717017 035 $a(EXLCZ)993710000000309856 100 $a20141208d2013|||| u|| | 101 0 $aeng 135 $aur|n|---||||| 181 $ctxt 182 $cc 183 $acr 200 14$aThe Gen Y Handbook $eApplying Relationship Leadership to Engage Millennials 205 $a1st ed. 210 $aCork $cBookBaby$d2013 215 $a1 online resource (207 p.) 300 $aDescription based upon print version of record. 311 08$a1-59079-956-9 327 $aCover Page; Praise for The Gen Y Handbook; Title Page; Copyright; Dedication; Contents; Acknowledgments; Introduction; 1 Gaining INSIGHT into Gen Ys; Redefining Workplace Boundaries; Expectations and Assumptions; Questions to Ask Gen Ys about Boundaries; Meet the Helicopter and Lawnmower Parents!; Transparency in the Workplace; The Rubric Generation; GenNext at Southern California Edison; Key Takeaways for Achieving Insight: Ways to Better Understand Gen Y; 2 Understanding Gen Y POTENTIAL; What's with the Tattoos?; How to Engage in a Conversation about Tattoos; Why So Entitled? 327 $aHow to Talk to Someone Who Appears EntitledPartner Mentoring; What Motivates Millennials?; Do You Need a Generational Resource Group?; Key Takeaways for Engaging Millennials to Achieve Their Full Potential; 3 What TRUST Means to Gen Ys; What Does Trust Mean in the Workplace?; Improving Trust by Investing Trust; The Results-Only Workplace (ROWE); Trust Talk; Command and Control versus Collaboration; The Impact of Conflict on Millennials; Resolving Conflict; Adultescence; A New Approach; Building Trust-Start with an ""A""; Leading in the Networked Environment 327 $aKey Takeaways for Building Trust: Isn't That Cheating?4 Helping Gen Ys to Develop ACUMEN; Coaching for the Development of Acumen; Improving Communication by Understanding Gen Ys' Work Habits; Closing the Work Ethic Standards Gap; Controlling Controllables; Cultivating Professionalism; Fear of Failure; Connecting: Northrop Grumman; Key Takeaways for Helping Gen Ys to Develop Business Acumen; Coaching Passion Guidelines; How Passion Gets Results!; Ten Behaviors for Encouraging Millennials' Passion; Managing beyond the iFF Factor (iFocusFilter); The Role of Social Media 327 $aWays That Businesses Can Engage Millennials' PassionsKey Takeaways for Encouraging Gen Y's Passion for Their Work; 5 Supporting Gen Ys to Find Their PASSION; 6 Building RELATIONSHIPS with Gen Ys; Do It R.I.G.H.T!; Leveraging Intent to Support Effective Relationships; How Do You Repair Broken Relationships?; How Appreciation Supports Relationship Leadership; How Millennials Show Their Appreciation: Rate My Boss!; The Millennials: Johnson & Johnson; Key Takeaways for Building Relationships by Understanding What Motivates Gen Ys; 7 How to INTERVIEW and ONBOARD Gen Y Talent 327 $aGenerational MessagingQuestions You Wouldn't Expect during a Gen Y Interview; About Those Millennial Resumes ...; Interviewing Questions for Millennial Talent; Onboarding Gen Y New Hires; Creating an Onboarding Roadmap; Global New Directions: General Electric; Key Takeaways for Embracing Discovery: The Importance of Being Gen Y Friendly The Future of Gen Y; The Future of Gen Y; Notes; About the Author 330 $a With four generations simultaneously co-habitating today's workplace, miscommunication and dissatisfaction are prevalent. Generation Y is the newest generation to enter our workforce and they pose a whole new set of particularly thorny issues, especially when it is their elders who must manage them. So how can you, as a leader, help them reach thei 517 $aGen Y Handbook 606 $aCommunication in management 606 $aGeneration Y 606 $aLeadership 606 $aWork ethic 606 $aGeneration Y 606 $aWork ethic 606 $aLeadership 606 $aCommunication in management 606 $aChild & Youth Development$2HILCC 606 $aSocial Welfare & Social Work$2HILCC 606 $aSocial Sciences$2HILCC 615 4$aCommunication in management. 615 4$aGeneration Y. 615 4$aLeadership. 615 4$aWork ethic. 615 0$aGeneration Y. 615 0$aWork ethic. 615 0$aLeadership. 615 0$aCommunication in management. 615 7$aChild & Youth Development 615 7$aSocial Welfare & Social Work 615 7$aSocial Sciences 676 $a305.23 700 $aSpiegel$b Diane E$01222834 801 0$bAU-PeEL 801 1$bAU-PeEL 801 2$bAU-PeEL 906 $aBOOK 912 $a9910162928403321 996 $aThe Gen Y Handbook$92836780 997 $aUNINA