LEADER 03019nam 2200457 450 001 9910162730503321 005 20240214105512.0 010 $a0-345-54144-8 035 $a(CKB)3710000001043915 035 $a(MiAaPQ)EBC6042901 035 $a(Au-PeEL)EBL6042901 035 $a(OCoLC)980546979 035 $a(EXLCZ)993710000001043915 100 $a20240214d2017 uy 1 101 0 $aeng 135 $aurcnu|||||||| 181 $ctxt$2rdacontent 182 $cc$2rdamedia 183 $acr$2rdacarrier 200 10$aHeartbreak Hotel $eAn Alex Delaware Novel /$fJonathan Kellerman 205 $aFirst edition. 210 1$aNew York :$cBallantine Books,$d[2017] 210 4$d©2017 215 $a1 online resource (320 pages) 225 0 $aAlex Delaware Series ;$vVolume 32 311 $a0-345-54143-X 330 $a"Alex Delaware and Milo Sturgis investigate the death of Alex's most mysterious patient to date in the sensational new thriller from the master of suspense, #1 New York Times bestselling author Jonathan Kellerman. At nearly one hundred years old, Thalia Mars is a far cry from the patients that child psychologist Alex Delaware normally treats. But the charming, witty woman convinces Alex to meet with her in a suite at the Aventura, a luxury hotel with a checkered history. What Thalia wants from Alex are answers to unsettling questions--about guilt, patterns of criminal behavior, victim selection. When Alex asks the reason for her morbid fascination, Thalia promises to tell all during their next session. But when he shows up the following morning, he is met with silence: Thalia is dead in her room. When questions arise about how Thalia perished, Alex and homicide detective Milo Sturgis must peel back the layers of a fascinating but elusive woman's life and embark on one of the most baffling investigations either of them has ever experienced. For Thalia Mars is a victim like no other, an enigma who harbored nearly a century of secrets and whose life and death draw those around her into a vortex of violence. Heartbreak Hotel is classic Delaware and classic Kellerman. Praise for Jonathan Kellerman "Jonathan Kellerman's psychology skills and dark imagination are a potent literary mix."--Los Angeles Times "Kellerman doesn't just write psychological thrillers--he owns the genre."--Detroit Free Press "A master of the psychological thriller."--People"--$cProvided by publisher. 330 $a"Psychologist Alex Delaware and Detective Milo Sturgis investigate the murder of woman who led a long life full of dark secrets"--$cProvided by publisher. 410 0$aAlex Delaware 606 $aPsychologists$vFiction 615 0$aPsychologists 676 $a813.54 686 $aFIC030000$aFIC022000$aFIC031000$2bisacsh 700 $aKellerman$b Jonathan$f1981-$01690418 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910162730503321 996 $aHeartbreak Hotel$94066102 997 $aUNINA LEADER 06527nam 2200661 450 001 9910824749103321 005 20230607232352.0 010 $a3-11-096221-7 024 7 $a10.1515/9783110962215 035 $a(CKB)3390000000035352 035 $a(EBL)3045402 035 $a(OCoLC)922948750 035 $a(SSID)ssj0000849262 035 $a(PQKBManifestationID)11462346 035 $a(PQKBTitleCode)TC0000849262 035 $a(PQKBWorkID)10812133 035 $a(PQKB)10365756 035 $a(MiAaPQ)EBC3045402 035 $a(DE-B1597)48241 035 $a(OCoLC)1013940032 035 $a(OCoLC)900797253 035 $a(DE-B1597)9783110962215 035 $a(Au-PeEL)EBL3045402 035 $a(CaPaEBR)ebr10831459 035 $a(EXLCZ)993390000000035352 100 $a20020207d2002 uy| 0 101 0 $aeng 135 $aurnn#---|u||u 181 $ctxt 182 $cc 183 $acr 200 00$aEducation and research for marketing and quality management in libraries $esatellite meeting, Que?bec, August 14-16 Aou?t 2001 /$fedited by Re?jean Savard = La formation et la recherche sur le marketing et la gestion de la qualite? en bibliothe?que : colloque satellite, Que?bec, August 14-16 Aou?t 2001 / edite? par Re?jean Savard 205 $aReprint 2013 210 1$aMu?nchen :$cK.G. Saur,$d2002. 215 $a1 online resource (336 p.) 225 0 $aIFLA Publications ;$v99 300 $a"International Federation of Library Associations and Institutions." 311 0 $a3-11-184936-8 311 0 $a3-598-21829-X 320 $aIncludes bibliographical references. 327 $tFront matter --$tTable of Contents / Table des Matières --$tPreface --$tPréface --$tIntroduction Papers / Conférences d'introduction --$tLes dimensions managériales des activités documentaires : réflexions conceptuelles et pédagogiques /$rVolant, Christiane --$tManaging Outside the Box: Marketing and Quality Management as Key to Library Effectiveness /$rWeingand, Dartene E. --$tEnseignement du marketing dans les écoles de BSI : Etat des lieux --$tThe Teaching of Marketing and Quality Management in Schools of Library and Information Studies: The Case of North America /$rBouthillier, France --$tThe state of marketing teaching in schools of library and information science in South America /$rFerreira, Sueli Mara S.P. --$tTeaching of marketing and quality management in schools of library and information science (LIS) in the UK: a review and report of findings /$rWebber, Sheila --$tRecherche et évaluation en matière de gestion du marketing et de la qualité --$tProgramme pour l'étude des déterminants internes de la fréquentation des bibliothèques /$rPoissenot, Claude --$tUnlocking the Library: Marketing Library Serives: a case study approach /$rSchmidt, Janine --$tLe réseau sous l'éclairage de la démarche qualité : Proposition d'une grille d'indicateurs pour l'évaluation des effets qualitatifs de la coopération inter-bibliothèques /$rRouissi, Jalel --$tFormation pour la gestion de la qualité et du marketing en BSI --$tMultimedia Courseware on Total Quality Management for Continuing Professional Education /$rKanjilal, Uma / Smith, Linda C. --$tContinuing Education for Library and Information Professionals: A Practical Approach /$rKoontz, Christie --$tEducation for Marketing Management: Profitable Opportunities for Information Professionals in Estonia /$rLepik, Aira --$tLa gestion de la qualité et du marketing : applications, études de cas et recherche --$tImplementing ISO 9000 Standards in a University Library. The Quality System at the Universität Autònoma de Barcelona Library System /$rBalagué, Nuria --$tProposition d'un outil d'auto-diagnostic en bibliothèque académique /$rOllendorff, Christine --$tMarketing et nouvelles approches --$tThe Marketing and Management of Electronic Journals in Academic Libraries: a Need for Change /$rAshcroft, Linda --$tLa campagne « La Semaine des bibliothèques publiques du Québec » : Bilan et perspectives /$rPoulin, Claudette --$tLes relations entre marketing et gestion de la qualité --$tOn the Link Between Marketing and Quality /$rGupta, Dinesh K. / Jambhekar, Ashok --$tMarketing et gestion de la qualité pour les Centres régionaux de services aux bibliothèques publiques du Québec: « des outils essentiels au développement» /$rBoivin, Richard --$tQuality Indicators and Marketing: The Convergence Between the Providers and the Customers Point of Views in Brazilian University Libraries /$rVergueiro, Waldomiro / Carvalho, Telma de --$tLa diversité des barrières au marketing en BSI --$tMarketing to Libraries and Information Centers in Rural Areas of Developing Countries: the African Scenario /$rRuheni, Daniel N. --$tBibliothèques et marketing, une valse à 3 temps : répulsion, attirance, adaptation /$rMiribel, Marielle de --$tA Slip Between the Cup and the Lip: Practical and Intellectual Problems of Marketing U.S. Academic Libraries /$rBuschman, John / Warner, Dorothy A. --$tModélisation et théorie en marketing --$tRepositioning the Library with Two Lines of Information Services fora Target Market - The Virtual Customers /$rMittermeyer, Diane --$tLa « valeur-consommateur » de Chapters à l'épreuve de la typologie de Holbrook /$rBadot, Olivier --$tCreating and Sustaining Competitive Advantage in Libraries: Wales, a case study /$rBroady-Preston, Judith / Barnes, Emma --$tWrap Up and Reflections on the IFLA Québec Satellite Meeting / Synthèse et réflexions sur le Colloque satellite IFLA de Québec --$tSynthèse et réflexions sur le Colloque satellite IFLA de Québec /$rDiop, Amadou --$tSynthèse et Réflexions sur le Colloque satellite IFLA de Québec /$rMiribel, Marielle de --$tWrap Up and Reflections on the IFLA Québec Satellite Metting /$rWilding, Tom 410 0$aIFLA Publications 606 $aLibraries$xMarketing$vCongresses 606 $aLibraries$xQuality control$vCongresses 606 $aLibrary education$vCongresses 615 0$aLibraries$xMarketing 615 0$aLibraries$xQuality control 615 0$aLibrary education 676 $a021.7 701 $aSavard$b Re?jean$f1950-$01324287 712 02$aInternational Federation of Library Associations and Institutions. 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910824749103321 996 $aEducation and research for marketing and quality management in libraries$93996628 997 $aUNINA