LEADER 04659nam 2200553 450 001 9910160672403321 005 20220420090407.0 010 $a1-4473-2560-5 035 $a(CKB)3710000001018363 035 $a(MiAaPQ)EBC4788055 035 $a(OCoLC)969443201 035 $a(MdBmJHUP)musev2_80087 035 $a(UkCbUP)CR9781447325598 035 $a(DE-B1597)646754 035 $a(DE-B1597)9781447325598 035 $a(EXLCZ)993710000001018363 100 $a20220318d2017|||| uy| 0 101 0 $aeng 135 $aur||||||||||| 181 $ctxt$2rdacontent 182 $cc$2rdamedia 183 $acr$2rdacarrier 200 10$aLeading public design $eDiscovering Human-Centred Governance /$fChristian Bason$b[electronic resource] 210 1$aBristol :$cPolicy Press,$d2017. 215 $a1 online resource (x, 257 pages) $cdigital, PDF file(s) 300 $aTitle from publisher's bibliographic system (viewed on 05 Apr 2022). 311 $a1-4473-2558-3 311 $a1-4473-2559-1 320 $aIncludes bibliographical references and index. 327 $aMethods: tools for creating tangible futuresEngagement #5: making the future concrete; Engagement #6: insisting on public value; Reflection: making, enacting, creating, bringing to life; How to do it: using design to try out new futures; 9. Design for public value; Design dimensions: drivers of change; Design outputs: from prototypes to implementation; Signs of public value; How to do it: capturing the value of design; Part Three. Discovering human-centred governance; Catalysing change in governance 10. by design; A pathway to human-centred governance. 327 $aHow to do it: getting started with design approaches6. Exploring the problem space; Methods: design research as enquiry; Engagement #1: questioning assumptions; Engagement #2: leveraging empathy; Reflection: exploring new avenues for change; How to do it: leveraging insight and empathy; 7. Generating alternative scenarios; Methods: design as facilitator of divergence; Engagement #3: stewarding divergence; Engagement #4: navigating the unknown; Reflection: managing divergence under complexity; How to do it: enabling the creative process; 8. Enacting new practices. 327 $aTraditional public administration: the Weberian legacyThe new public management: a call for reinvention; Rediscovering the state; Needed: a governance road map; The convergence of design and public management?; How to do it: exploring the next public governance; Part Two. Leading design for public innovation; 5. Design practice in government; Case overview: management narratives on design; Commissioning design; Creating change: a personal ambition?; Towards a typology of design: three design dimensions1; Six management engagements with design. 327 $aCharacterising 'wicked'The problems with wicked problems; How to do it: embracing complexity; 3. The changing nature of design; The splintering of design; Design as plan: towards the social; Design as practice: more 'co'; Design as a way of reasoning: design thinking and beyond; From design management to managing as designing3; In search of design attitude; Design defined; How to do it: raising the organisation's design awareness; 4. In search of the next governance model; The quest for a new paradigm; The next governance model: searching for a new balance. 327 $aList of figures and tables; Figures; Tables; Foreword; 1. Introduction: design as a vehicle for exploration; Design: an approach to innovation in government; Advancing public sector innovation practice: the next agenda; Design-led innovation in government: three building blocks; Research foundation and audience; Content and structure of the book; Part One: Complexity, design and governance; 2. The public sector and its problems; The inability of government to address 'the public's problems'; Wicked problems and complexity; Dealing with double-sided complexity. 330 $aDrawing on more than a decade of work on public sector innovation, the author provides a clear framework for understanding and learning an emerging management practice, leading public design. 606 $aPublic administration$xManagement 606 $aOrganizational change$xManagement 606 $aDesign$xManagement 615 0$aPublic administration$xManagement. 615 0$aOrganizational change$xManagement. 615 0$aDesign$xManagement. 676 $a351 700 $aBason$b Christian$01071045 801 0$bUkCbUP 801 1$bUkCbUP 906 $aBOOK 912 $a9910160672403321 996 $aLeading Public Design$92565739 997 $aUNINA