LEADER 02040nam 22004573 450 001 9910160277403321 005 20250302090405.0 010 $a9781492630494 010 $a1492630497 035 $a(CKB)3710000001025922 035 $a(BIP)053523353 035 $a(MiAaPQ)EBC30352305 035 $a(Au-PeEL)EBL30352305 035 $a(EXLCZ)993710000001025922 100 $a20250302d2017 uy 0 101 0 $aeng 135 $aurcnu|||||||| 181 $ctxt$2rdacontent 182 $cc$2rdamedia 183 $acr$2rdacarrier 200 14$aThe Simple Truths of Service $eInspired by Johnny the Bagger 205 $a1st ed. 210 1$aNaperville :$cSourcebooks, Incorporated,$d2017. 210 4$dİ2017. 215 $a1 online resource (80 p.) 311 08$a9781492630487 311 08$a1492630489 330 8 $aFrom the New York Times Bestselling author of The One Minute ManagerYour competitive edge in today's business environment is all about the power of loyalty. So if you want to succeed, it's time to think outside the box of traditional customer service.The Simple Truths of Service is an inspiring true story about Johnny, a very special young man whose creative choices will spark the way your company approaches their clients. By putting his own personal mark on each customer interaction, Johnny makes it clear that the bottom line of service is to lead with the heart.His story, along with many others, provide a tool kit for the success of your company. After reading this book, your service team will be bursting with new ways to stand out from the crowd and really make a difference. 517 $aSimple Truths of Service 610 $aCustomer services 610 $aConsumer satisfaction 610 $aBusiness & economics 700 $aBlanchard$b Ken$0107069 701 $aGlanz$b Barbara$01441519 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910160277403321 996 $aThe Simple Truths of Service$94332205 997 $aUNINA LEADER 03671oam 22008414a 450 001 9910163546803321 005 20230621140816.0 010 $a0-585-28598-5 035 $a(CKB)111004365748466 035 $a(SSID)ssj0000191129 035 $a(PQKBManifestationID)12009464 035 $a(PQKBTitleCode)TC0000191129 035 $a(PQKBWorkID)10183388 035 $a(PQKB)10109336 035 $a(OCoLC)30438167 035 $a(MdBmJHUP)muse82563 035 $a(OCoLC)1142329149 035 $a(oapen)https://directory.doabooks.org/handle/20.500.12854/51540 035 $a(oapen)doab51540 035 $a(EXLCZ)99111004365748466 100 $a19940411d1994 uy 0 101 0 $aeng 135 $aur|||||||nn|n 181 $ctxt 182 $cc 183 $acr 200 00$aLegendary Ladies of Texas$fedited by Francis Edward Abernethy 205 $a2nd ed. 210 $cUniversity of North Texas Press$d1994 210 1$aDenton :$cUniversity of North Texas Press,$d1994. 210 4$dİ1994. 215 $a1 online resource (xii, 237 pages :)$cillustrations ; 225 0 $aPublications of the Texas Folklore Society ;$vno. 43 300 $a"Publications of the Texas Folklore Society XLIII in cooperation with the Texas Foundation for Women's Resources"--Cover. 311 08$a0-929398-75-0 327 $aEARLY DAYS Maria de Agreda: The lady in blue -- Angelina -- Emily Morgan: Yellow Rose of Texas -- The weeping woman: La Llorona -- SETTLERS Belle Starr: the bandit queen of Dallas -- The ghost of Chipita: the crying woman of San Patricio -- The capitol's lady -- Two sixshooters and a sunbonnet: The story of Sally Skull -- Sophia Porter: Texas' own Scarlett O'Hara -- Elise Waerenskjold: A modern on the prairie -- TEXAS GETS CULTURE Adah Isaacs Menken: From Texas to Paris -- Elisabet Ney: Texas' First lady of sculpture -- Mollie Bailey: Circus entrepreneur -- Martha White McWhirter and the Belton sanctificationists -- Aunt Dicy: Legendary black lady -- El Paso madams -- EARLY 20TH CENTURY Pardon me, Governor Ferguson -- "Tell them I don't smoke cigars": The story of Bonnie Parker -- Glamor girl called Electra -- The babe -- MODERN TIMES Janis and the Austin scene -- Legends in their own time: The Dallas Cowboy Cheerleaders -- Honky tonk angels -- Woman as victim in modern folklore -- Mrs. Bailey and the Bears. 330 1 $aA study of Texas women and the conflicting images and myths that have grown up about them. 606 $aWomen$zTexas$vBiography$2fssh 606 $aWomen$2fast$3(OCoLC)fst01176568 606 $aLegends$2fast$3(OCoLC)fst00995592 606 $aWomen$zTexas$xFolklore 606 $aWomen$zTexas$vBiography 606 $aWomen$zTexas$xHistory 606 $aLegends$zTexas 606 $aWomen$zTexas$vFolklore 606 $aWomen$zTexas$vBiography 606 $aWomen$zTexas$xHistory 607 $aUnited States, Texas$xHistory$2fssh 607 $aUnited States, Texas$xBiography$2fssh 607 $aTexas$2fast 608 $aHistory. 608 $aFolklore. 608 $aBiographies. 615 0$aWomen 615 0$aWomen. 615 0$aLegends. 615 0$aWomen$xFolklore. 615 0$aWomen 615 0$aWomen$xHistory. 615 0$aLegends 615 0$aWomen 615 0$aWomen 615 0$aWomen$xHistory. 676 $a390 s 676 $a305.4/09764 701 $aAbernethy$b Francis Edward$0862194 712 02$aTexas Foundation for Women's Resources. 801 0$bMdBmJHUP 801 1$bMdBmJHUP 906 $aBOOK 912 $a9910163546803321 996 $aLegendary Ladies of Texas$91924599 997 $aUNINA