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100   $a20170201h20172017  uy             0
101 0 $aeng
135   $aurcnu||||||||
181   $2rdacontent
182   $2rdamedia
183   $2rdacarrier
200 10$aAwakening compassion at work $ethe quiet power that elevates people and organizations /$fMonica C. Worline, Jane E. Dutton
210  1$aOakland, California :$cBerrett-Koehler Publishers, Inc.,$d2017.
210  4$d2017
215   $a1 online resource
225 1 $aA BK business book
300   $a"A BK Business Book."
300   $aIncludes index.
330 8 $aCaring Is a Competitive AdvantageSuffering in the workplace can rob our colleagues and coworkers of humanity, dignity, and motivation and is an unrecognized and costly drain on organizational potential. Marshaling evidence from two decades of field research, scholars and consultants Monica Worline and Jane Dutton show that alleviating such suffering confers measurable competitive advantages in areas like innovation, collaboration, service quality, and talent attraction and retention. They outline four steps for meeting suffering with compassion and show how to build a capacity for compassion into the structures and practices of an organization--because ultimately, as they write, "Compassion is an irreplaceable dimension of excellence for any organization that wants to make the most of its human capabilities."
410  0$aBK business book.
606   $aOrganizational behavior
606   $aCompassion
606   $aManagement$xPsychological aspects
610   $aOrganizational Behavior
610   $aCaring
610   $aManagement
610   $aBusiness & Economics
610   $aSocial Science
615  0$aOrganizational behavior.
615  0$aCompassion.
615  0$aManagement$xPsychological aspects.
676   $a658.312
700   $aWorline$b Monica C.$01380110
702   $aDutton$b Jane E.
801  0$bMiAaPQ
801  1$bMiAaPQ
801  2$bMiAaPQ
906   $aBOOK
912   $a9910158918803321
996   $aAwakening compassion at work$93421189
997   $aUNINA