LEADER 03363nam 2200565 450 001 9910158580503321 010 $a1-60649-659-X 035 $a(CKB)3710000001010571 035 $a(MiAaPQ)EBC4777083 035 $a(CaSebORM)9781606496596 035 $a(EXLCZ)993710000001010571 100 $a20170113d2017 fy 0 101 0 $aeng 135 $aurcnu|||||||| 181 $2rdacontent 182 $2rdamedia 183 $2rdacarrier 200 10$aCitizen-centered cities$hVolume I$iCase studies of public involvement /$fPaul R. Messinger ; with contributions from Marco Adria, Fiona Cavanagh, Michelle Chalifoux, Moein Khanlari, Edd LeSage, Heather Stewart, and Rosslynn Zulla 205 $aFirst edition. 210 1$aNew York, New York (222 East 46th Street, New York, NY 10017) :$cBusiness Expert Press,$d2017. 215 $a1 online resource (xv, 131 pages) $cillustrations 225 1 $aService systems and innovations in business and society collection,$x2326-2699 311 $a1-60649-658-1 320 $aIncludes bibliographical references (pages 117-123) and index. 327 $aPart 1. Challenges and opportunities for putting citizens first -- 1. Nine challenges for public involvement 2.0 -- Part 2. Case studies in public involvement -- 2. Twin Brooks and Burnewood area projects -- 3. Edmonton's Walterdale Bridge -- 4. Valley Line expansion, public involvement, and Sad Don -- 5. Converting to a freeway -- 6. Too late to Streetscape 99th -- 7. Public pushback on bicycle routes -- 8. Complete streets -- 9. The goods movement strategy -- 10. "The way we move" transportation master plan -- References -- List of contributors -- Index. 330 3 $aThis casebook was inspired by a commissioned systemwide review of the public-engagement activities of the Transportation Services Department of the City of Edmonton. These cases cover a wide range of public involvement projects. All these projects involve the transportation system--the backbone of a city--common to municipal planning worldwide. The cases are animated by an electorate of digitally connected citizens who eschew surprises, expect inclusion, and demand balanced decision making. 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