LEADER 01082oam 2200301z- 450 001 9910157852103321 005 20190722173601.0 035 $a(CKB)3710000000431044 035 $a(BIP)051541038 035 $a(EXLCZ)993710000000431044 100 $a20151207c2015uuuu -u- - 101 0 $aeng 200 10$aLeading Libraries : How to Create a Service Culture 210 $cAmerican Library Association 215 $a1 online resource (224 p.) $cill 311 $a0-8389-1312-1 330 8 $aThis valuable resource gathers the principles and best practices of leadership, and points the way towards creating a service culture that makes every staff member a library leader. 610 $aLibrary Personnel Management 610 $aLeadership 610 $aCustomer Relations 610 $aLanguage Arts & Disciplines 610 $aBusiness & Economics 700 $avanDuinkerken$b Wyoma$0759851 702 $aArant Kasper$b Wendi 906 $aBOOK 912 $a9910157852103321 996 $aLeading Libraries : How to Create a Service Culture$93593298 997 $aUNINA