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200 10$aCosts and ROI: Evaluating at the Ultimate Level
210 31$a[Place of publication not identified]$cPfeiffer Imprint$d2008
225 0 $aThe measurement and evaluation series  Costs and ROI 
300   $aBibliographic Level Mode of Issuance: Monograph
311   $a0-7879-8721-2 
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606   $aCommerce$2HILCC
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702   $aPhillips$b Jack J
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