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100   $a19900725d1990      uy         0
101 0 $aeng
135   $aur|n|---|||||
181   $ctxt
182   $cc
183   $acr
200 10$aFalse alarm $ethe computerization of eight social welfare organizations /$fJohn M. Gandy, Lorne Tepperman
205   $a1st ed.
210   $aWaterloo, Ont., Canada $cWilfrid Laurier University Press$dc1990
215   $a1 online resource (233 p.)
300   $aDescription based upon print version of record.
311   $a1-55458-472-8 
311   $a0-88920-987-1 
320   $aIncludes bibliographical references (p. 201-211) and index.
327   $aCONTENTS; List of Diagrams and Tables; Acknowledgements; Preface; 1 Computerizing Social Services: A Literature Review; 2 The Method of Research; 3 The Eight Organizations; 4 The Introduction of Computers; 5 Staff Use of Computers; 6 Staff Attitudes to Computers and Computerization; 7 The Impact on Advanced Computer Users; 8 The Impact on Intermediate Computer Users; 9 False Alarms: Conclusions and Implications; Appendix: The Questionnaire; Bibliography; Index
330   $aThis book uses case studies to show how and why eight social service organizations adopted computers.     Computerized information systems can be destructive or constructive for organizations and staff. However, the impact of a system cannot be predicted from its logical design alone: one must analyze how well the design fits the needs, interests, and existing practices of those who are likely to use it.
606   $aSocial service$zCanada$xData processing
606   $aSocial workers$xEffect of automation on$zCanada
615  0$aSocial service$xData processing.
615  0$aSocial workers$xEffect of automation on
676   $a361
676   $a361.00285
700   $aGandy$b John M$01234655
701   $aTepperman$b Lorne$01234656
801  0$bMiAaPQ
801  1$bMiAaPQ
801  2$bMiAaPQ
906   $aBOOK
912   $a9910154968003321
996   $aFalse Alarm$92868082
997   $aUNINA