LEADER 03049oam 2200517 450 001 9910154284403321 005 20190911100038.0 010 $a0-8144-3767-2 035 $a(OCoLC)960905904 035 $a(MiFhGG)GVRL04QK 035 $a(EXLCZ)994340000000022398 100 $a20161012h20172017 uy 0 101 0 $aeng 135 $aurun|---uuuua 181 $2rdacontent 182 $2rdamedia 183 $2rdacarrier 200 10$aTrust factor $ethe science of creating high-performance companies /$fPaul J. Zak 205 $a1st edition 210 1$aNew York :$cAMACOM, American Management Association,$d[2017] 210 4$d?2017 215 $a1 online resource (248 pages) $cillustrations 225 0 $aGale eBooks 300 $aIncludes index. 311 $a0-8144-3766-4 320 $aIncludes bibliographical references and index. 327 $achapter 1. The science of culture -- chapter 2. Ovation -- chapter 3. eXpectation -- chapter 4. Yield -- chapter 5. Transfer -- chapter 6. Openness -- chapter 7. Caring -- chapter 8. Invest -- chapter 9. Natural -- chapter 10. Joy = trust x purpose -- chapter 11. Performance. 330 $aFor decades, alarms have sounded about declining engagement. Yet companies continue to struggle with toxic cultures, and the low productivity and unhappiness that go with them. Why is ?culture? so difficult to improve? What makes so many good employees check out? Neuroscientist Paul Zak shows that innate brain functions hold the answers. It all boils down to trust. When someone shows you trust, a feel-good jolt of oxytocin surges through your brain and triggers you to reciprocate. This simple mechanism creates a perpetual trust-building cycle?the key to changing stubborn workplace patterns. Drawing on his original research, Zak teases out science-backed insights for building high-trust organizations. Trust Factor opens a window on how brain chemicals affect behavior, why trust gets squashed, and ways to consciously stimulate it by celebrating effort, sharing information, promoting ownership, and more. The Ofactor? survey, data, and examples support the action plans. Engagement programs and monetary rewards are Band-Aids on broken bones. To get to the root of the problem, you?ve got to go deeper. Packed with examples from The Container Store, Zappos, and Herman Miller, Trust Factor harnesses our neurochemistry to effectively cultivate work places where trust, joy, and commitment compound naturally. 606 $aCorporate culture 606 $aTrust 606 $aPerformance 606 $aOrganizational effectiveness 606 $aOrganizational behavior 615 0$aCorporate culture. 615 0$aTrust. 615 0$aPerformance. 615 0$aOrganizational effectiveness. 615 0$aOrganizational behavior. 676 $a658.3/12 700 $aZak$b Paul J.$0120699 801 0$bMiFhGG 801 1$bMiFhGG 906 $aBOOK 912 $a9910154284403321 996 $aTrust factor$92892466 997 $aUNINA