LEADER 03211nam 22005053 450 001 9910151790403321 005 20231206211752.0 010 $a0-273-78873-6 035 $a(CKB)2550000001184836 035 $a(MiAaPQ)EBC5175264 035 $a(MiAaPQ)EBC5136223 035 $a(Au-PeEL)EBL5136223 035 $a(CaONFJC)MIL564214 035 $a(OCoLC)869748092 035 $a(MiAaPQ)EBC5832601 035 $a(MiAaPQ)EBC5173911 035 $a(Exl-AI)5136223 035 $a(EXLCZ)992550000001184836 100 $a20210901d2014 uy 0 101 0 $aeng 135 $aurcnu|||||||| 181 $ctxt$2rdacontent 182 $cc$2rdamedia 183 $acr$2rdacarrier 200 10$aHow to be Assertive In Any Situation 205 $a2nd ed. 210 1$a :$cPearson Education UK,$d2014. 210 4$d©2014. 215 $a1 online resource (257 pages) 311 08$a1-306-32963-9 327 $aCover -- Contents -- About the authors -- Author's acknowledgements -- Introduction -- Introduction from previous edition -- Part 1: What it means to be assertive -- Chapter 1: What does it mean to be assertive -- Chapter 2: Feel good about yourself and make others feel good to -- Chapter 3: Say what you want and what you don't want -- Chapter 4: How to deal with other people's expectations and demands -- Part 2: Putting it into practice -- Chapter 5: How to be assertive with your family -- Chapter 6: How to be assertive with your friends -- Chapter 7: How to be assertive at work -- Chapter 8: How to get good service -- Chapter 9: How to be assertive at interviews -- Chapter 10: How to be assertive in meetings -- Chapter 11: How to help others be assertive -- Chapter 12: How to deal with difficult people -- Chapter 13: How to make assertive decisions -- Conclusion -- Appendix 1 -- Appendix 2 -- Index. 330 $aTake control and lead the life you want to live.   Do you say yes when you mean no? Do you avoid conflict and confrontation? Do you struggle to make decisions?   What if you could confidently answer no to all of these questions? With How to be Assertive in Any Situation you can.   Discover life-changing techniques to help you express your needs openly and calmly; set boundaries and deal with expectations, demands and criticism; make clear decisions without ever feeling anxious.   Challenge your fears, grow self-confidence and steer your life in the direction you want to go.    "Practical, empowering and thought-provoking."  Heather Buckley, Co-Founder and Director of Silicon Beach Training   "This book will help everyone understand that a few small changes can add up to big changes in our happiness and success." Vicki Saunders, serial entrepreneur & CEO, Zazengo  . 606 $aAssertiveness (Psychology)$7Generated by AI 606 $aSelf-confidence$7Generated by AI 615 0$aAssertiveness (Psychology) 615 0$aSelf-confidence 700 $aHadfield$b Sue$01240741 701 $aHasson$b Gill$01162157 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910151790403321 996 $aHow to be Assertive In Any Situation$93407171 997 $aUNINA