LEADER 02601oam 2200565zu 450 001 9910151787803321 005 20230801232635.0 010 $a0-273-76307-5 035 $a(CKB)3460000000084319 035 $a(SSID)ssj0000700881 035 $a(PQKBManifestationID)12321574 035 $a(PQKBTitleCode)TC0000700881 035 $a(PQKBWorkID)10670834 035 $a(PQKB)10085393 035 $a(MiAaPQ)EBC5136225 035 $a(Au-PeEL)EBL5136225 035 $a(CaONFJC)MIL463054 035 $a(OCoLC)1024257931 035 $a(EXLCZ)993460000000084319 100 $a20160829d2012 uy 101 0 $aeng 135 $aurunu||||| 181 $ctxt 182 $cc 183 $acr 200 10$aBrilliant communication skills : what the best communicators know, do and say 205 $a1st ed. 210 31$a[Place of publication not identified]$cPearson$d2012 215 $a1 online resource (xi, 178 p.) 225 1 $aBrilliant 300 $aBibliographic Level Mode of Issuance: Monograph 311 $a0-273-76174-9 320 $aIncludes bibliographical references (p. [171]) and index. 327 $aCover -- Brilliant communication skills -- Contents -- About the author -- Introduction -- Part 1 How to communicate -- What is communication? Knowing your communication style -- Confident communication -- Active listening and skilful questioning -- Reading between the lines: feelings, emotions and attitudes -- What to say, and how to say it -- Put it in writing -- Part 2 Brilliant communication skills in action -- Putting it into practice -- Difficult communication situations -- Conclusion -- Further reading -- Index. 330 $aLearn and practice the powerful skills of good communication to get the very best from relationships both at work and home.   Clever tips, techniques, practical pointers and real life examples will help you boost and polish your communication skills as you learn the best ways to say what you mean to get what you want. 517 $aBrilliant 606 $aInterpersonal communication 606 $aBusiness communication 606 $aJournalism & Communications$2HILCC 606 $aCommunication & Mass Media$2HILCC 615 0$aInterpersonal communication. 615 0$aBusiness communication. 615 7$aJournalism & Communications 615 7$aCommunication & Mass Media 700 $aHasson$b Gill$01162157 801 0$bPQKB 906 $aBOOK 912 $a9910151787803321 996 $aBrilliant communication skills : what the best communicators know, do and say$92878496 997 $aUNINA