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100   $a20210429d2014      uy             0
101 0 $aeng
135   $aurcnu||||||||
181   $ctxt
182   $cc
183   $acr
200 10$aTraining in interpersonal skills $eTIPS for managing people at work /$fStephen Robbins, Phillip Hunsaker
205   $aSixth edition, Pearson new international edition.
210  1$aHarlow, Essex :$cPearson,$d[2014]
210  4$d©2014
215   $a1 online resource (ii, 376 pages)
225 1 $aAlways learning
300   $aIncludes index.
311   $a1-292-02069-5 
311   $a1-299-95693-9 
327   $aCover -- Table of Contents -- 1. Skills: An Introduction -- 2. Self-Awareness: A Point of Departure -- 3. Self-Management: Clarifying Values, Setting Goals, and Planning -- 4. Applying Emotional Intelligence -- 5. Sending Interpersonal Messages -- 6. Listening and Reading Nonverbal Messages -- 7. Providing Feedback -- 8. Communicating Across Cultures -- 9. Setting Goals for Others -- 10. Coaching, Counseling, and Mentoring -- 11. Empowering People Through Delegation -- 12. Politicking -- 13. Applying Leadership Style -- 14. Managing Change -- 15. Facilitating Teamwork -- 16. Valuing Diversity -- 17. Ethical Decision Making -- 18. Creative Problem Solving -- 19. Resolving Conflicts -- 20. Persuading -- 21. Negotiating -- Index.
330   $aFor undergraduate and graduate courses in organizational behavior and human resources.  An applied approach to developing and practicing interpersonal skills.  By developing and practicing the material in Training in Interpersonal Skills, students can learn how to build productive relationships for any situation. This text also helps students master the skills necessary for personal and organizational effectiveness such as self-management, communication, teaming, and problem solving.   The sixth edition includes several new pedagogical tools-such as self-assessment quizzes, exercises, cases, etc.-and information on the importance and usage of social networking..
410  0$aAlways learning.
606   $aSupervision of employees$xStudy and teaching
606   $aSupervisors$xTraining of
615  0$aSupervision of employees$xStudy and teaching.
615  0$aSupervisors$xTraining of.
676   $a658.302
700   $aRobbins$b Stephen P.$f1943-$0107507
702   $aHunsaker$b Phillip L.
801  0$bMiAaPQ
801  1$bMiAaPQ
801  2$bUtOrBLW
906   $aBOOK
912   $a9910151599003321
996   $aTraining in interpersonal skills$92795076
997   $aUNINA