LEADER 05177nam 22006855 450 001 9910150455803321 005 20200704021335.0 010 $a3-319-42842-X 024 7 $a10.1007/978-3-319-42842-0 035 $a(CKB)3710000000943137 035 $a(DE-He213)978-3-319-42842-0 035 $a(MiAaPQ)EBC4742092 035 $a(EXLCZ)993710000000943137 100 $a20161112d2016 u| 0 101 0 $aeng 135 $aurnn#008mamaa 181 $ctxt$2rdacontent 182 $cc$2rdamedia 183 $acr$2rdacarrier 200 10$aAdvancing Workplace Mediation Through Integration of Theory and Practice$b[electronic resource] /$fedited by Katalien Bollen, Martin Euwema, Lourdes Munduate 205 $a1st ed. 2016. 210 1$aCham :$cSpringer International Publishing :$cImprint: Springer,$d2016. 215 $a1 online resource (VIII, 263 p. 12 illus.) 225 1 $aIndustrial Relations & Conflict Management,$x2199-4544 311 $a3-319-42841-1 320 $aIncludes bibliographical references at the end of each chapters. 327 $aIntroduction.-Bollen, Euwema and Munduate;A situated model of effective mediation -- Coleman, Kugler, Mazzaro and Chatman;Workplace mediation based on the underlying structure of conflict -- Kals, Thiel and Freund;Workplace mediation: Lessons from negotiation theory.-Höhne, Loschelder, Gutenbrunner and Majer;Workplace mediation: A multi-party and multi-issue view.-Stimec;Mediating workplace disputes: Confronting facts and emotions.-Herrman;Multiple ways of working through it: Integrating conflict coaching and workplace mediation.-Brinkert;Conflict coaching and workplace mediation: Issues and recommendations for intelligent dispute system design (in USA).-Jones;The role of workplace mediation and conflict management systems in organisations: A developing country perspective (South Africa).-Jordaan and De Wulf;HRM practices and workplace mediation in the UK.-Deakin;Cultural differences in workplace mediation -- Cea, Ramirez and Medina;Manager as mediator? Mediator as manager! Tips for managers and team leaders for the effective use of conflict and dispute resolution at the workplace -- Butts;A psychological toolbox for managers and mediators: An update of best practice instruments -- Harnack;Mediation within and between teams -- Tjosvold;E-mediation at work -- Parlamis and Ebner;Discussion -- Bollen, Euwema and Munduate. 330 $aThis book compares the unique features of workplace mediation to other contexts of mediation, as well as the specific competences each situation requires of the mediator. It covers many important issues related to workplace mediation and discusses interventions by managers, such as conflict coaching and informal mediation. It proposes a new model to assess the effectiveness of mediation, and discusses the impact of legal systems, HRM policies, as well as power structures, and cultural differences. The book takes into account perspectives from multiple disciplines, such as management, business, psychology, law and sociology. It also discusses mediation aspects from a variety of cultural and regional contexts. The book advances knowledge about the application, process and effects of workplace mediation and includes practical tips for scholars, practitioners, mediators and managers to enhance their mediation practice or to foster constructive conflict management in organizations. 410 0$aIndustrial Relations & Conflict Management,$x2199-4544 606 $aIndustrial psychology 606 $aPersonnel management 606 $aEconomic sociology 606 $aOffice management 606 $aManagement 606 $aIndustrial and Organizational Psychology$3https://scigraph.springernature.com/ontologies/product-market-codes/Y20030 606 $aHuman Resource Management$3https://scigraph.springernature.com/ontologies/product-market-codes/517000 606 $aOrganizational Studies, Economic Sociology$3https://scigraph.springernature.com/ontologies/product-market-codes/X22020 606 $aOffice Management$3https://scigraph.springernature.com/ontologies/product-market-codes/527070 606 $aCultural Management$3https://scigraph.springernature.com/ontologies/product-market-codes/X22050 615 0$aIndustrial psychology. 615 0$aPersonnel management. 615 0$aEconomic sociology. 615 0$aOffice management. 615 0$aManagement. 615 14$aIndustrial and Organizational Psychology. 615 24$aHuman Resource Management. 615 24$aOrganizational Studies, Economic Sociology. 615 24$aOffice Management. 615 24$aCultural Management. 676 $a303.69 702 $aBollen$b Katalien$4edt$4http://id.loc.gov/vocabulary/relators/edt 702 $aEuwema$b Martin$4edt$4http://id.loc.gov/vocabulary/relators/edt 702 $aMunduate$b Lourdes$4edt$4http://id.loc.gov/vocabulary/relators/edt 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910150455803321 996 $aAdvancing Workplace Mediation Through Integration of Theory and Practice$91571021 997 $aUNINA