LEADER 03687oam 2200565K 450 001 9910150354203321 005 20210409103232.0 010 $a1-317-12045-0 010 $a1-315-58729-7 010 $a1-4724-7846-0 024 7 $a10.4324/9781315587295 035 $a(CKB)3710000000932530 035 $a(MiAaPQ)EBC4741291 035 $a970393032 035 $a(OCoLC)962752727 035 $a(OCoLC-P)962752727 035 $a(FlBoTFG)9781315587295 035 $a(EXLCZ)993710000000932530 100 $a20161116d2017 uy 0 101 0 $aeng 135 $aurcnu---unuuu 181 $2rdacontent 182 $2rdamedia 183 $2rdacarrier 200 00$aDesigning mobility and transport services $edeveloping traveller experience tools /$fedited by Mike Tovey, Andree Woodcock and Jane Osmond 210 1$aAbingdon, Oxon ;$aNew York, NY :$cRoutledge,$d2017. 215 $a1 online resource (281 pages) $cillustrations, tables 311 $a1-4724-7847-9 311 $a1-317-12046-9 320 $aIncludes bibliographical references at the end of each chapters and index. 327 $apt. 1. The context for the project -- pt. 2. The METPEX tools -- pt. 3. Practical applications -- pt. 4. Impact and conclusion. 330 $aEuropean cities increasingly face problems caused by transport and traffic. For many people transport provision is unsatisfactory and current arrangements are leading to a deteriorating environment. A fundamental problem is that our currently fragmented approach makes it difficult to understand fully the circumstances and needs of transport users. In any overall approach public transport is a crucial component. Designing Mobility and Transport Services shows how these issues can be addressed and resolved. The development of an inclusive, validated passenger experience measurement instrument is the first step in understanding the situation and thus tackling it. It is needed if we are to create high quality, user centred, integrated, accessible public transport services, which are capable of attracting and retaining public transport users whilst meeting sustainability targets. The METPEX research project was devised to tackle these issues. Coordinated by Coventry University, the METPEX consortium brought together 16 European partners from 12 countries. The project's underlying rationale was the proposition that if transport operators and authorities were provided with a robust, reliable and tailorable means of measuring the whole multimodal passenger journey, they could improve service provision. The book describes how such an improvement can be achieved, to attract travellers out of their private vehicles, thereby reducing congestion and pollution and increasing health and well-being. It provides a template for a creative approach and a meta-design narrative in designing for transport systems to enhance mobility choices by improving the door to door journey and thus underpin sustainable transport initiatives. 606 $aUrban transportation$zEurope$xPlanning 606 $aUrban transportation policy$zEurope 606 $aLocal transit$zEurope 606 $aTransportation$xEnvironmental aspects$zEurope 615 0$aUrban transportation$xPlanning. 615 0$aUrban transportation policy 615 0$aLocal transit 615 0$aTransportation$xEnvironmental aspects 676 $a388.4094 702 $aTovey$b Mike 702 $aWoodcock$b Andre?e$f1959- 702 $aOsmond$b Jane 801 0$bOCoLC-P 801 1$bOCoLC-P 906 $aBOOK 912 $a9910150354203321 996 $aDesigning mobility and transport services$92880430 997 $aUNINA