LEADER 02553oam  2200505   450 
001 9910150242303321
005 20230803220813.0
010   $a0-273-77844-7
035   $a(CKB)2550000001184829
035   $a(MiAaPQ)EBC5174115
035   $a(MiAaPQ)EBC5832283
035   $a(MiAaPQ)EBC5176057
035   $a(MiAaPQ)EBC5138540
035   $a(MiAaPQ)EBC6399014
035   $a(Au-PeEL)EBL5138540
035   $a(CaONFJC)MIL564207
035   $a(OCoLC)1015872357
035   $a(EXLCZ)992550000001184829
100   $a20210427d2014      uy             0
101 0 $aeng
135   $aurcnu||||||||
181   $2rdacontent
182   $2rdamedia
183   $2rdacarrier
200 10$aHow to influence and persuad /$fJo Owen
205   $aSecond edition.
210  1$aHarlow, England :$cPearson,$d[2014]
210  4$d©2014
215   $a1 online resource (246 pages)
300   $aIncludes index.
311   $a0-13-355382-5 
311   $a1-306-32956-6 
327   $aCover -- How to Influence and Persuade -- Contents -- Influence and persuade: the skills index -- Introduction -- Part 1  The ten pillars of influence -- Whispers of influence: the persuasive conversation -- Active listening: two ears and one mouth -- Earning the currency of influence: trust -- Act the part -- Win-win-win -- Give to take -- Play the right tune -- The spider's web: building incremental commitment -- Build your platform -- Turning dreams into reality -- Part 2  Influence in practice -- Moments of truth -- The myths and reality of influence -- Index.
330   $aEveryone operating in business needs to understand how they should be using both influence and persuasion to make an impact, deliver outstanding results and really get ahead.     This brand new edition of How to Influence, is structured into three easy-to-access sections that will show you how to create willing allies across your organisation, turn potential crises into career defining opportunities, turn disagreement into consent, win key battles without fighting, push your agenda forward with authority, achieve more and stay in control.     Author Jo Owen is highly regarded as a world-leading expert in business practise and skills.
606   $aCommunication in management
615  0$aCommunication in management.
676   $a658.45
700   $aOwen$b Jo$0918045
801  0$bMiAaPQ
801  1$bMiAaPQ
801  2$bUtOrBLW
906   $aBOOK
912   $a9910150242303321
996   $aHow to influence and persuad$93412575
997   $aUNINA