LEADER 05037nam 2200637Ia 450 001 9910141242403321 005 20230801221340.0 010 $a1-118-12742-0 010 $a1-299-31840-1 010 $a1-118-38619-1 010 $a1-118-12740-4 035 $a(CKB)2670000000123286 035 $a(EBL)697552 035 $a(OCoLC)818811937 035 $a(SSID)ssj0000566783 035 $a(PQKBManifestationID)11358869 035 $a(PQKBTitleCode)TC0000566783 035 $a(PQKBWorkID)10562377 035 $a(PQKB)10430779 035 $a(MiAaPQ)EBC4032101 035 $a(MiAaPQ)EBC697552 035 $a(EXLCZ)992670000000123286 100 $a20110418d2012 uy 0 101 0 $aeng 181 $ctxt 182 $cc 183 $acr 200 04$aThe volunteer management handbook$b[electronic resource] $eleadership strategies for success /$fedited by Tracy Daniel Connors 205 $a2nd ed. 210 $aHoboken, NJ $cWiley$dc2012 215 $a1 online resource (810 p.) 225 1 $aWiley Nonprofit law, finance and management series 300 $aIncludes index. 311 $a0-470-60453-0 320 $aIncludes bibliographical references and index. 327 $aThe VOLUNTEER MANAGEMENT HANDBOOK; Contents; Preface; PART I: VOLUNTEER RESOURCE PROGRAM ASSESSMENT, ANALYSIS, AND PLANNING; CHAPTER 1: Volunteer Models and Management; CHAPTER 2: Volunteer Demographics; CHAPTER 3: Preparing the Organization for Volunteers; DIGITAL A: Volunteer Management of Governance Volunteers; CHAPTER 4: Shaping an Organizational Culture of Employee and Volunteer Commitment; DIGITAL B: Understanding the Changing Organization as a Primary Context for Volunteering 327 $aDIGITAL C: Organizational and Programmatic Benefits from Adversity:Comprehending the Centrality of the Role of Adverse Experiences in and on the NPO and Its Programs OPERATIONAL ASSESSMENT AND PLANNING; CHAPTER 5: Maximizing Volunteer Engagement; CHAPTER 6: Assessment, Planning, and Staffing Analysis; CHAPTER 7: Policy Development for Volunteer Involvement; DIGITAL D: Options for Volunteer Involvement; DIGITAL E: Managing Voluntourism; PART II STRATEGIC DEPLOYMENT AND IMPLEMENTATION 327 $aCHAPTER 8: The Latest Approach to Volunteer Recruitment: Competency-Competence Pathways and Volunteer Resource Management Systems DIGITAL F: Marketing Volunteerism for Specialized Cohorts; CHAPTER 9: Orientation: Welcoming New Volunteers into the Organization; TRAINING; CHAPTER 10: Training Volunteers; CHAPTER 11: Volunteer and Staff Relations; CHAPTER 12: Communicating with Volunteers and Staff; DIGITAL G: Social Media and Volunteer Programs; PROGRAM MANAGEMENT; CHAPTER 13: Volunteer Performance Management: The Impact Wheel; DIGITAL H: Effective Leadership and Decision-Making 327 $aCHAPTER 14: Risk Management in Volunteer Involvement DIGITAL I: Information System Tools for Volunteer Management; DIGITAL J: Executive and Managerial Coaching in Nonprofits:Critical Leadership Development; PART III: RESULTS AND EVALUATION; CHAPTER 15: Evaluating the Volunteer Program: Contexts and Models; CHAPTER 16: Evaluating Impact of Volunteer Programs; PART IV: APPLIED MANAGEMENT PRACTICE; DIGITAL K: Mission Fulfillment (Even During Challenging Times); DIGITAL L: Ethics: Professional Ethics for Volunteers; DIGITAL M: Professionalism and Credentialing in the Field of Volunteer Management 327 $aDIGITAL N: Advocacy in Volunteer Management DIGITAL O: National, State, and Local Community Programs for Volunteer Resource Managers; DIGITAL P: Volunteer Management: Hospice Organizations; DIGITAL Q: Volunteer Resource Management in Local Development Organizations: An International Perspective (Portugal); DIGITAL R: International Volunteer Management; About the Editor; About the Contributors; Index 330 $aCompletely revised and expanded, the ultimate guide to starting-and keeping-an active and effective volunteer program Drawing on the experience and expertise of recognized authorities on nonprofit organizations, The Volunteer Management Handbook, Second Edition is the only guide you need for establishing and maintaining an active and effective volunteer program. Written by nonprofit leader Tracy Connors, this handy reference offers practical guidance on such essential issues as motivating people to volunteer their time and services, recruitment, and more. Up-to-date and practice 410 0$aWiley nonprofit law, finance, and management series. 606 $aVoluntarism$zUnited States$xManagement 606 $aNonprofit organizations$zUnited States$xPersonnel management 615 0$aVoluntarism$xManagement. 615 0$aNonprofit organizations$xPersonnel management. 676 $a361.3/7068 676 $a361.37068 701 $aConnors$b Tracy Daniel$0105833 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910141242403321 996 $aThe volunteer management handbook$92032078 997 $aUNINA