LEADER 03569nam 2200661Ia 450 001 9910141043503321 005 20200520144314.0 010 $a1-118-98378-5 010 $a1-283-02600-7 010 $a9786613026002 010 $a1-118-00140-0 010 $a1-118-00138-9 035 $a(CKB)2670000000067241 035 $a(EBL)699451 035 $a(OCoLC)708036646 035 $a(SSID)ssj0000467872 035 $a(PQKBManifestationID)11973245 035 $a(PQKBTitleCode)TC0000467872 035 $a(PQKBWorkID)10496756 035 $a(PQKB)11596925 035 $a(Au-PeEL)EBL699451 035 $a(CaPaEBR)ebr10446656 035 $a(CaONFJC)MIL302600 035 $a(CaSebORM)9780470881293 035 $a(MiAaPQ)EBC699451 035 $a(PPN)184446953 035 $a(EXLCZ)992670000000067241 100 $a20101207d2011 uy 0 101 0 $aeng 135 $aurcn||||||||| 181 $ctxt 182 $cc 183 $acr 200 14$aThe complete guide to knowledge management$b[electronic resource] $ea strategic plan to leverage your company's intellectual capital /$fEdna Pasher and Tuvya Ronen 205 $a1st edition 210 $aHoboken, NJ $cWiley$d2011 215 $a1 online resource (226 p.) 300 $aIncludes index. 311 $a0-470-88129-1 320 $aIncludes bibliographical references and index. 327 $aThe Complete Guide to Knowledge Management: A Strategic Plan to Leverage Your Company's Intellectual Capital; Contents; Acknowledgments; Preface: Getting Started on Your Knowledge Management Journey; CHAPTER 1: The Motivation toward Knowledge Management: Combining the Tactical with the Strategic; CHAPTER 2: Making the Business Case for Managing Intellectual Capital; CHAPTER 3: The Importance of Strategy in Knowledge Management; CHAPTER 4: The Role of Culture in a Successful Knowledge-Creating and Knowledge-Sharing Organization 327 $aCHAPTER 5: The Human Focus: Understanding and Managing Knowledge Workers CHAPTER 6: Managing Interactions for Knowledge Creation and Sharing; CHAPTER 7: Capturing and Reusing Existing Knowledge; CHAPTER 8: The Customer Focus: Harnessing Customer Knowledge through Meaningful Interactions; CHAPTER 9: Measuring and Managing the Performance of Proper Knowledge Work; CHAPTER 10: Innovating for a New Beginning; CONCLUSION: Implementing Knowledge Management A Step-by-Step Process; APPENDIX: Defining Key Terms; Notes; Index 330 $aA straightforward guide to leveraging your company's intellectual capital by creating a knowledge management culture The Complete Guide to Knowledge Management offers managers the tools they need to create an organizational culture that improves knowledge sharing, reuse, learning, collaboration, and innovation to ensure measurable growth. Written by internationally recognized knowledge management pioneers, it addresses all those topics in knowledge management that a manager needs to ensure organizational success. Provides plenty of real-life examples and case studies Includes 606 $aKnowledge management 606 $aIntellectual capital$xManagement 615 0$aKnowledge management. 615 0$aIntellectual capital$xManagement. 676 $a658.4/038 686 $aBUS098000$2bisacsh 700 $aPasher$b Edna$0914319 701 $aRonen$b Tuvya$0914320 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910141043503321 996 $aThe complete guide to knowledge management$92048464 997 $aUNINA