LEADER 05559nam 2200709Ia 450 001 9910139783603321 005 20210209180512.0 010 $a0-470-53013-8 010 $a1-282-29118-1 010 $a9786612291180 010 $a1-118-25789-8 010 $a0-470-53011-1 035 $a(CKB)1000000000789295 035 $a(EBL)456116 035 $a(OCoLC)441966646 035 $a(SSID)ssj0000128861 035 $a(PQKBManifestationID)11143205 035 $a(PQKBTitleCode)TC0000128861 035 $a(PQKBWorkID)10070718 035 $a(PQKB)10738165 035 $a(MiAaPQ)EBC456116 035 $a(MiAaPQ)EBC4025410 035 $a(Au-PeEL)EBL4025410 035 $a(CaPaEBR)ebr11103428 035 $a(CaONFJC)MIL229118 035 $a(EXLCZ)991000000000789295 100 $a20090810d2009 uy 0 101 0 $aeng 135 $aur|n|---||||| 181 $ctxt 182 $cc 183 $acr 200 14$aThe connectors$b[electronic resource] $ehow the world's most successful businesspeople build relationships and win clients for life /$fMaribeth Kuzmeski 205 $a1st ed. 210 $aHoboken, N.J. $cWiley$dc2009 215 $a1 online resource (275 p.) 300 $aDescription based upon print version of record. 311 $a1-118-15628-5 311 $a0-470-48818-2 320 $aIncludes bibliographical references and index. 327 $a""The Connectors: How the World's Most Successful Businesspeople Build Relationships and Win Clients for Life""; ""CONTENTS""; ""INTRODUCTION""; ""PART I: Winning Business with Relationships""; ""CHAPTER 1: The Common Denominator of Greatness and Success""; ""Secrets of Greatness""; ""A Different View""; ""An Underlying Thread""; ""Where Greatness Lies""; ""The Preacher and the Pitcher""; ""A Business Philosophy Called PSP""; ""Champion of the a???a???Little Peoplea???a???""; ""A Tale of Two Airlines""; ""Our Brothera???sa???and Sistera???sa???Keeper!""; ""The Other Side of the Coin"" 327 $a""The Fine Print""""In Other Words""; ""CHAPTER 2: You Can Be a Connector Even If Youa???re Not a Natural People Person""; ""The Connector Plan: Where Do I Start?""; ""Your Intelligence Is Important""; ""Breaking the Myth of the IQ Test as a Success Measure""; ""We Are Sophisticated Beings and We Were Born to Connect""; ""Social Intelligence and the Impact in Politics""; ""What Is It about Being Socially Intelligent That Gets People to Act, Buy, and Follow?""; ""Is Social Intelligence a Learnable Skill?""; ""CHAPTER 3: The Connector IQ Assessment""; ""The Connector IQ (C-IQ) Assessment"" 327 $a""Connector IQ Types""""Improving Your Connector IQ: Awareness Is the First Step""; ""Other Helpful Assessments Available""; ""Understanding the Personality and Style of Others""; ""CHAPTER 4: The Red Zone Connectors Formula""; ""Connecting More Effectively Using The 5 Red Zone Connector Traits""; ""What Skills Do I Need to Work on?""; ""Playing in the Red Zone""; ""PART II: How Do They Do It? The 5 Traits of Connectors""; ""CHAPTER 5: Develop a True a???a???Whata???s in It for Thema???a??? Mentality""; ""Bringing People with You by Making It about Them"" 327 $a""How Do You Make Something Thata???s about You about Others?""""Our Love of the Underdog""; ""Connecting Is Not for Lone Rangers""; ""What Really Counts""; ""Seriously, Do I Matter to YOU?""; ""Strategies for Making It All about Othersa??? and Becoming Likeable at the Same Time""; ""Everyday Greatness""; ""Business Alliancesa???It is All about the Other Person""; ""Downloadable Form 5.1: a???a???The Whata???s in It for Them FACTOR""""; ""In Other Words""; ""CHAPTER 6: Listen! Curiously Listen""; ""Curiously Listening""; ""Good Listening Skills Bring Success in Business"" 327 $a""Can Listening Save You from Getting Sued?""""The Effects of Curious Listening Can Be Dramatic!""; ""The Lost Art""; ""What Does It Mean to Really Listen?""; ""Therea???s Something about the Way That a Curious Listener Makes Us Feel""; ""Listening for the Remarkable""; ""Lee Iacocca Says Listening Curiously is #1 Trait of Leaders""; ""Thinking Fasta???But Not Talking Too Quickly""; ""Good Listeners Listen with Their Faces""; ""Can You Top This?""; ""Ia???m Listening to You""; ""Seven Simple Yet Powerful Listening Tips""; ""Time Spent Listening""; ""A Nation of Non-Listeners"" 327 $a""An Acquired Skill"" 330 $aLearn the relationship-building secrets that lead to lifelongclients, repeat customers, and endless referrals In today's commoditized marketplace, no matter what product orservice you sell, there's probably someone somewhere able to offerit cheaper, faster, and maybe even better. So how do youdifferentiate yourself from your competitors? The Connectorsshows that the only thing that truly sets you apart is the qualityof your relationships with your clients and customers. Everyone knows that relationships are important in business. Yetmost people would admit that their relationships could bebe 606 $aRelationship marketing 606 $aBusiness communication 608 $aElectronic books. 615 0$aRelationship marketing. 615 0$aBusiness communication. 676 $a650.13 676 $a658.812 700 $aKuzmeski$b Maribeth$0888973 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910139783603321 996 $aThe connectors$91985741 997 $aUNINA