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010   $a1-280-67463-6
010   $a9786613651563
010   $a0-470-25803-9
010   $a0-470-25802-0
024 7 $a10.1002/9780470258033
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035   $a(CaBNVSL)mat06129685
035   $a(IDAMS)0b0000648173ecba
035   $a(IEEE)6129685
035   $a(PPN)25778330X
035   $a(OCoLC)798698948
035   $a(EXLCZ)992550000000099719
100   $a20151221d2012      uy              
101 0 $aeng
135   $aur|n|---|||||
181   $ctxt
182   $cc
183   $acr
200 10$aSoftware maintenance management $eevaluation and continuous improvement /$fAlain April, Alain Abran
210  1$aHoboken, New Jersey :$cWiley Interscience,$dc2008.
210  2$a[Piscataqay, New Jersey] :$cIEEE Xplore,$d[2012]
215   $a1 online resource (336 p.)
225 1 $aPractitioners ;$v67
300   $aDescription based upon print version of record.
311   $a0-470-14707-5 
320   $aIncludes bibliographical references and index.
327   $a1. Maintenance issues and related management approaches -- 2. Maturity models in software engineering -- 3. Foundations of the S3mª process model -- 4. Process management domain -- 5. Event/request management domain -- 6. Evolution engineering domain -- 7. Support for the evolution engineering domain -- 8. Exemplary practices - process management -- 9. Exemplary practices - event/request management domain -- 10. Exemplary practices - evolution engineering domain -- 11. Exemplary practices - support to evolution domain -- 12. Assessment process, assessment tool, and care studies of the use of S3mª -- 13. Summary.
330   $aThe only authoritative reference to provide a management perspective of software maintenanceSoftware maintenance accounts for 60-90% of software life-cycle costs, and unfortunately, very little attention is given to software maintenance education, training, and research. Now, two experts in the field explain how understanding software maintenance, implementing best practices, and improving its processes can help software managers to dramatically cut costs.Software Maintenance Management explores the domain of software maintenance management and provides road maps for improving software maintenance organizations. It describes full maintenance maturity models organized by levels 1, 2, and 3, which allow for benchmarking and continuous improvement paths. Goals for each key practice area are also provided, and the model presented is fully aligned with the architecture and framework of software development maturity models of CMMI and ISO 15504.Complete with case studies, figures, tables, and graphs, Software Maintenance Management fills the need for a comprehensive and authoritative reference on the subject for maintenance managers, software managers, systems analysts, quality managers, and quality analysts. It alsoserves as a valuable textbook for advanced undergraduate and graduate courses in softwareengineering, software maintenance, software process improvement, and software benchmarking.
410  0$aPractitioners ;$v67
606   $aSoftware maintenance
606   $aSoftware maintenance$xManagement
615  0$aSoftware maintenance.
615  0$aSoftware maintenance$xManagement.
676   $a005.16
700   $aApril$b Alain$f1958-$0845807
701   $aAbran$b Alain$f1949-$0845349
801  0$bCaBNVSL
801  1$bCaBNVSL
801  2$bCaBNVSL
906   $aBOOK
912   $a9910139553103321
996   $aSoftware maintenance management$91888209
997   $aUNINA