LEADER 03248nam 2200625 a 450 001 9910139455603321 005 20170810193451.0 010 $a1-118-04446-0 010 $a1-283-07255-6 010 $a9786613072559 010 $a1-118-38683-3 010 $a1-118-04444-4 035 $a(CKB)2550000000032194 035 $a(EBL)700436 035 $a(OCoLC)726828586 035 $a(SSID)ssj0000539596 035 $a(PQKBManifestationID)11362287 035 $a(PQKBTitleCode)TC0000539596 035 $a(PQKBWorkID)10579848 035 $a(PQKB)10653460 035 $a(MiAaPQ)EBC700436 035 $a(PPN)165101415 035 $a(EXLCZ)992550000000032194 100 $a20101220d2011 uy 0 101 0 $aeng 135 $aur|n|---||||| 181 $ctxt 182 $cc 183 $acr 200 14$aThe nonprofit outcomes toolbox$b[electronic resource] $ea complete guide to program effectiveness, performance measurement, and results /$fRobert M. Penna ; foreword by Ken Berger 210 $aHoboken, N.J. $cJohn Wiley & Sons$dc2011 215 $a1 online resource (380 p.) 225 0 $aWiley nonprofit authority ;$v1 300 $aIncludes index. 311 $a1-118-00450-7 327 $apt. 1. The basics -- pt. 2. Working with outcomes -- pt. 3. Advanced tools -- pt. 4. Other tools and perspectives. 330 $a"An invaluable guide to the outcome-based tools needed to help nonprofit organizations increase their effectiveness The Nonprofit Outcomes Toolbox identifies stages in the use of outcomes and shows you how to use specific facets of existing outcome models to improve performance and achieve meaningful results. Going beyond the familiar limits of the sector, this volume also illustrates how tools and approaches long in use in the corporate sector can be of great analytical and practical use to nonprofit, philanthropic, and governmental organizations. An outstanding resource for organizational and program leaders interested in improving performance, there is nothing else like this work currently available. Shows how to identify and set meaningful, sustainable outcomes. Illustrates how to track and manage with outcomes. Offers guidance in assessing capacity, and using outcome-based communications. Features a companion Web site with the tools found in this book. Providing the tools and explanations needed to achieve program success, this book is a complete resource for the nonprofit, governmental, or philanthropic professional striving for greater effectiveness in programs or organizations"--$cProvided by publisher. 410 0$aWiley Nonprofit Authority 606 $aNonprofit organizations$xManagement$xEvaluation 606 $aSocial service$xEvaluation 615 0$aNonprofit organizations$xManagement$xEvaluation. 615 0$aSocial service$xEvaluation. 676 $a658.048 676 $a658/.048 686 $aBUS074000$2bisacsh 700 $aPenna$b Robert Mark$0929529 712 02$aRensselaerville Institute. 712 02$aCharity Navigator (Firm) 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910139455603321 996 $aThe nonprofit outcomes toolbox$92089451 997 $aUNINA