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100   $a20100120d2010      uy             0
101 0 $aeng
135   $aur|n|---|||||
181   $ctxt
182   $cc
183   $acr
200 10$aPolicy in action$b[electronic resource] $ethe challenge of service delivery /$fJohn Wanna, John Butcher, Benoit Freyens
210   $aSydney $cUNSW Press$dc2010
215   $a1 online resource (333 p.)
300   $aDescription based upon print version of record.
311   $a1-921410-72-8 
327   $aContents; Preface; Acknowledgments; Introduction: Policy in action -the challenge of service delivery and implementation; 1: The transformation of the service delivery state; 2: The politics of service delivery; 3: Understanding the economics of service delivery; 4: Choices in delivery; 5: Purchasing services; 6: Who is being served?; 7: Program design and planning; 8: Program implementation and management; 9: Performance management; 10: Public sector governance and networked delivery; 11: The future of policy and service delivery; Notes; Bibliography; Index
330   $aModern governments have undergone significant change over the past 30 years. Such change has impacted on the way governments structure their organisations, deliver services and relate to their citizenry. But how has public policy formulation changed and affected the design and delivery of government programs and services in Australia? Policy in Action is the first book to address this question, offering descriptive accounts of how public services programs are designed and implemented and how they might be better managed.
606   $aPolicy sciences
606   $aPublic administration
608   $aElectronic books.
615  0$aPolicy sciences.
615  0$aPublic administration.
676   $a320.6
700   $aWanna$b John$0282039
701   $aFreyens$b Benoit$0998851
701   $aButcher$b John$0601648
801  0$bMiAaPQ
801  1$bMiAaPQ
801  2$bMiAaPQ
906   $aBOOK
912   $a9910139355303321
996   $aPolicy in action$92291402
997   $aUNINA