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Banchs, Haizhou Li 205 $a1st ed. 2019. 210 1$aSingapore :$cSpringer Nature Singapore :$cImprint: Springer,$d2019. 215 $a1 online resource (XVI, 421 p. 87 illus., 59 illus. in color.) 225 1 $aLecture Notes in Electrical Engineering,$x1876-1119 ;$v579 300 $aIncludes index. 311 08$a981-13-9442-3 320 $aIncludes bibliographical references and index. 327 $aIntroduction -- Language and Social Context Understanding -- Dialogue Management and Pragmatic Models -- Dialogue Evaluation and Analysis -- End-to-end Systems -- Empathic Dialogue Systems -- Humor in Dialogue Agents -- Chat-oriented Dialogue Systems -- Question Answering and other Dialogue Applications. 330 $aThis book presents the outcomes of the 9th International Workshop on Spoken Dialogue Systems (IWSDS), ?Towards creating more human-like conversational agent technologies?. 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