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100   $a20120315d2012----km-y0itay50------ba
101 0 $aeng
102   $aGB
105   $aa-------001yy
200 1 $aModern analysis of customer surveys$ewith applications using R$fedited by Ron S. Kenett, Silvia Salini
210   $aChichester$cJohn Wiley & Sons, Ltd$d2012
215   $axxiii, 500 p.$cill.$d24 cm
225 1 $aStatistics in practice
610 0 $aStatistica aziendale
610 0 $aControllo di qualitą e affidabilitą
676   $a658.8$v20$zita
702  1$aKenett,$bRon S.
702  1$aSalini,$bSilvia
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996   $aModern analysis of customer surveys$9854755
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