LEADER 01031nam0-22003611i-450- 001 990008098440403321 005 20110714140438.0 010 $a88-836-3390-3 035 $a000809844 035 $aFED01000809844 035 $a(Aleph)000809844FED01 035 $a000809844 100 $a20050427d2003----km-y0itay50------ba 101 0 $aita 102 $aIT 105 $a--------001yy 200 1 $aServire successo$ecome progettare, organizzare ed erogare servizi eccellenti$fErika Leonardi, Giuseppe Negro 210 $aMilano$cIlsole24ore$d2003 215 $aXIII, 368 p.$d24 cm 225 1 $aGestione d'impresa e innovazione 610 0 $aGestione$aAziende di servizi 676 $a658 700 1$aLeonardi,$bErika$0361340 701 1$aNegro,$bGiuseppe$0116779 801 0$aIT$bUNINA$gRICA$2UNIMARC 901 $aBK 912 $a990008098440403321 952 $a14 imp 5223$fDINMP 952 $a0-4-690-TI$b8812$fECA 959 $aDINMP 959 $aECA 996 $aServire successo$9753674 997 $aUNINA