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100   $a19980601d1995----km-y0itay50------ba
101 0 $aeng
105   $ay-------001yy
200 1 $aQuality in Public Services$eManagers' Choices$fLucy Gaster
210   $aBuckingham$cOpen University Press$d1995
215   $aIX, 149 p.$d24 cm
676   $a363.068$v20$zita
700  1$aGaster,$bLucy$0236560
801  0$aIT$bUNINA$gRICA$2UNIMARC
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