LEADER 01009nam0-22003251i-450-
001 990003936710403321
010   $a88-453-1106-6
035   $a000393671
035   $aFED01000393671
035   $a(Aleph)000393671FED01
035   $a000393671
100   $a20030107d2002----km-y0itay50------ba
101 0 $aita
200 1 $aCustomer relationship management$eapprocci e metodologie$fAndrea Farinet, Eleonora Ploncher$gcontributi di Ernesto Ciorra.... [et al.]
210   $aMilano$cEtas libri$dc2002
215   $axv, 255 p.$d23 cm
225 1 $aMarketing e vendite
610 0 $aInformatica applicata alla statistica
610 0 $aIntelligenza artificiale
676   $a006.3
700  1$aFarinet,$bAndrea$0107450
701  1$aPloncher,$bEleonora$0382908
702  1$aCiorra,$bErnesto
801  0$aIT$bUNINA$gRICA$2UNIMARC
901   $aBK
912   $a990003936710403321
952   $aVII-C-161$b9220$fMAS
959   $aMAS
996   $aCustomer relationship management$968212
997   $aUNINA