LEADER 01353nam--2200409---450- 001 990000494900203316 005 20081203102352.0 010 $a88-8363-216-8 035 $a0049490 035 $aUSA010049490 035 $a(ALEPH)000049490USA01 035 $a0049490 100 $a20010606d2001----km-y0itay0103----ba 101 0 $aita 102 $aIT 105 $a||||||||001yy 200 1 $aOrganizzare la qualità nei servizi$eun modello per l'eccellenza nelle imprese e negli enti di servizi$fGiuseppe Negro$gpresentazione di Alberto Galgano 210 $aMilano$cIl sole 24 ore$d2001 215 $a339 p.$d22 cm 225 2 $aGestione d'impresa e innovazione 410 0$12001$aGestione d'impresa e innovazione 606 $aAziende di servizi$xProgrammazione 676 $a658.4012 700 1$aNEGRO,$bGiuseppe$0116779 701 1$aGALGANO,$bAlberto$08202 801 0$aIT$bsalbc$gISBD 912 $a990000494900203316 951 $a658.401 NEG 1(IRA 19 59)$b9320 E.C.$cIRA 19$d00073941 959 $aBK 969 $aECO 979 $aCHIARA$b40$c20010606$lUSA01$h1238 979 $c20020403$lUSA01$h1658 979 $aPATRY$b90$c20040406$lUSA01$h1634 979 $aRSIAV1$b90$c20081203$lUSA01$h1023 979 $aCHIARA$b90$c20110519$lUSA01$h1422 996 $aOrganizzare la qualità nei servizi$9887801 997 $aUNISA LEADER 00694nam0-22002531i-450 001 990003768450403321 005 20221116093938.0 035 $a000376845 035 $aFED01000376845 035 $a(Aleph)000376845FED01 035 $a000376845 100 $a20030910d1973----km-y0itay50------ba 101 0 $aeng 105 $ay-------001yy 200 1 $aNumerical taxonomy$fP. Sneath, L. Sokal 210 $aS. Francisco$cFreeman$d1973 215 $a573 p.$d25 cm 700 1$aSneath,$bPeter Henry Andrews$0328182 701 1$aSokal,$bRobert R.$059201 801 0$aIT$bUNINA$gRICA$2UNIMARC 901 $aBK 912 $a990003768450403321 996 $aNumerical taxonomy$9440066 997 $aUNINA LEADER 00413oas 2200157z- 450 001 9910388583903321 035 $a(CKB)4100000007866364 035 $a(EXLCZ)994100000007866364 100 $a20190915cuuuuuuuu -u- - 101 0 $aeng 200 00$aExpress Newspapers 210 $cEXPRESS NEWSPAPERS$aUnited Kingdom 906 $aJOURNAL 912 $a9910388583903321 996 $aExpress Newspapers$92246355 997 $aUNINA