LEADER 00899nam0-2200337---450- 001 990008416080403321 005 20061116102546.0 010 $a0-471-69966-7 035 $a000841608 035 $aFED01000841608 035 $a(Aleph)000841608FED01 035 $a000841608 100 $a20061109d2006----km-y0itay50------ba 101 0 $aeng 102 $aUS 105 $a--------001yy 200 1 $aMechanics of aircraft structures$fChin-Teh Sun 205 $a2nd ed. 210 $aNew York$cJohn Wiley & Sons$d2006 215 $aXVI, 298 P.$cill.$d24 cm 610 0 $aAeroplani 610 0 $aFratture meccaniche 676 $a629.13431 700 1$aSun,$bChin-Teh$0296282 801 0$aIT$bUNINA$gRICA$2UNIMARC 901 $aBK 912 $a990008416080403321 952 $a13 50 24$b14982$fFINBC 959 $aFINBC 996 $aMechanics of aircraft structures$9725879 997 $aUNINA LEADER 01000nam0-22002891i-450- 001 990002878670403321 010 1$a0-684-83256-9 035 $a000287867 035 $aFED01000287867 035 $a(Aleph)000287867FED01 035 $a000287867 100 $a20000920d1997----km-y0itay50------ba 101 1$aENG 200 1 $a<>service profit chain : how leading companies link profit and growth to loyalty, satisfaction and value$fJames L. Heskett, W. Earl Sasser, Jr., Leonard A. Schlesinger 210 $aNew York$cThe Free Press$d1997 215 $axvii, 300 p.$d23 cm 700 1$aHeskett,$bJames L.$0107393 702 1$aSasser,$bWilliam Earl 702 1$aSchlesinger,$bLeonard A. 801 0$aIT$bUNINA$gRICA$2UNIMARC 901 $aBK 912 $a990002878670403321 952 $a4-0-589-TI$b6261$fECA 959 $aECA 996 $aService profit chain : how leading companies link profit and growth to loyalty, satisfaction and value$9416221 997 $aUNINA DB $aING01