LEADER 00977cam0-22003371i-450-
001 990002849260403321
005 20161014091622.0
010   $a88-8008-022-9
035   $a000284926
035   $aFED01000284926
035   $a(Aleph)000284926FED01
035   $a000284926
100   $a20030910d1994----km-y0itay50------ba
101 1 $aita$ceng
102   $aIT
105   $ay-------001yy
200 1 $aManagement e marketing dei servizi$fChristian Grönroos$gprefazione di Sergio Capranico
210   $aTorino$cISEDI$d1994
215   $aXXI, 298 p.$d24 cm
454  0$12001$aService management and marketing$913590
610 0 $aServizi$aManagement
610 0 $aMarketing di servizi
676   $a658.8
700  1$aGrönroos,$bChristian$0373951
801  0$aIT$bUNINA$gRICA$2UNIMARC
901   $aBK
912   $a990002849260403321
952   $a0-4-475-TI$b4465 DEA$fECA
959   $aECA
996   $aService management and marketing$913590
997   $aUNINA