LEADER 00687nam0-22002531i-450-
001 990002632370403321
035   $a000263237
035   $aFED01000263237
035   $a(Aleph)000263237FED01
035   $a000263237
100   $a20000920d1989----km-y0itay50------ba
101 0 $aENG
200 1 $a<<The >>complete guide to customer service$fdi Linda Lash
205   $a$a
210   $aNew York$cChichester$d1989
700  1$aLash,$bLinda M.$0107562
801  0$aIT$bUNINA$gRICA$2UNIMARC
901   $aBK
912   $a990002632370403321
952   $a4-6-256-TI$b1505(DEA)$fECA
959   $aECA
996   $aComplete guide to customer service$913859
997   $aUNINA
DB    $aING01