LEADER 00873nam0-22003131i-450- 001 990002510160403321 005 20080211155819.0 010 $a0-923967-34-6 035 $a000251016 035 $aFED01000251016 035 $a(Aleph)000251016FED01 035 $a000251016 100 $a20030910d1990----km-y0itay50------ba 101 0 $aeng 102 $aUS 200 1 $aSPSS PC + Statistics 4.0 for the IBM PC/XT/ AT and PS 2$fMarjia J. Norusis 210 $aChicago$cSPSS$d1990 215 $a1 v.$d28 cm 610 0 $aStatistica computazionale 610 0 $aSoftware statistico 700 1$aNorusis,$bMarjia J.$0367617 712 02$aSPSS$c 801 0$aIT$bUNINA$gRICA$2UNIMARC 901 $aBK 912 $a990002510160403321 952 $aVIII-C-28$b2086$fMAS 959 $aMAS 996 $aSPSS PC + Statistics 4.0 for the IBM PC$9439587 997 $aUNINA LEADER 00829nam0-22002891i-4500 001 990001257770403321 005 20170216094841.0 035 $a000125777 035 $aFED01000125777 035 $a(Aleph)000125777FED01 035 $a000125777 100 $a20000920d1979----km-y0itay50------ba 101 0 $aeng 200 1 $aMarkov Chain Models, Rarity and Exponentiality$fJulian Keilson 210 $aNew York [etc.]$cSpringer-Verlag$d1979 225 1 $aApplied mathematical sciences$v28 700 1$aKeilson,$bJulian$0103619 801 0$aIT$bUNINA$gRICA$2UNIMARC 901 $aBK 912 $a990001257770403321 952 $aC-33-(28$b20326$fMA1 952 $aMIII-B-53$b3108$fMAS 959 $aMA1 959 $aMAS 996 $aMarkov Chain Models, Rarity and Exponentiality$9380772 997 $aUNINA DB $aING01 LEADER 03058nam 22005295 450 001 9910148601103321 005 20250811142139.0 010 $a1-4875-9263-9 010 $a1-4875-9698-7 024 7 $a10.3138/9781487596989 035 $a(CKB)3710000000921727 035 $a(MiAaPQ)EBC4730395 035 $a(DE-B1597)479373 035 $a(OCoLC)992472084 035 $a(DE-B1597)9781487596989 035 $a(OCoLC)967519857 035 $a(MdBmJHUP)musev2_107617 035 $a(EXLCZ)993710000000921727 100 $a20191221d2017 fg 101 0 $aeng 135 $aurcnu|||||||| 181 $2rdacontent 182 $2rdamedia 183 $2rdacarrier 200 10$aHow To Break Bad News $eA Guide for Health Care Professionals /$fRobert Buckman 210 1$aToronto :$cUniversity of Toronto Press,$d[2017] 210 4$dİ1992 215 $a1 online resource (234 pages) 225 0 $aHeritage 311 08$a0-8020-6790-5 320 $aIncludes bibliographical references. 327 $tFrontmatter --$tContents --$tAcknowledgments --$t1. Introduction --$t2. Why Breaking Bad News Is Difficult --$t3. Basic Communication Skills --$t4. Breaking Bad News: A Six-Step Protocol --$t5. The Patient's Reactions --$t6. Other Peoples' Reactions --$tConclusion --$tAppendix: An Interview Using the Breaking-Bad-News Protocol --$tNotes 330 $aFor many health care professionals and social service providers, the hardest part of the job is breaking bad news. The news may be about a condition that is life-threatening (such as cancer or AIDS), disabling (such as multiple sclerosis or rheumatoid arthritis), or embarrassing (such as genital herpes). To date medical education has done little to train practitioners in coping with such situations. With this guide Robert Buckman and Yvonne Kason provide help. Using plain, intelligible language they outline the basic principles of breaking bad new and present a technique, or protocol, that can be easily learned. It draws on listening and interviewing skills that consider such factors as how much the patient knows and/or wants to know; how to identify the patient's agenda and understanding, and how to respond to his or her feelings about the information. They also discuss reactions of family and friends and of other members of the health care team. Based on Buckman's award-winning training videos and Kason's courses on interviewing skills for medical students, this volume is an indispensable aid for doctors, nurses, psychotherapists, social workers, and all those in related fields. 606 $aPhysician and patient 606 $aInterpersonal communication 606 $aBad news 615 0$aPhysician and patient. 615 0$aInterpersonal communication. 615 0$aBad news. 676 $a610.69/6 700 $aBuckman$b Robert$4aut$4http://id.loc.gov/vocabulary/relators/aut.$0504365 801 0$bDE-B1597 801 1$bDE-B1597 906 $aBOOK 912 $a9910148601103321 996 $aHow To Break Bad News$93409365 997 $aUNINA