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100   $a20001010d--------km-y0itay50------ba
101 0 $aita
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200 1 $aTotal quality management. Three steps to continuous improvement$f(by) Arthur R. Tenner, Irving J. DeToro.
210   $aReading$cAddison-Wesley Publishing Co.$dcopyr. 1992
215   $aXV,266 p. ill. 24 cm
676   $a658.5'62-dc20
700  1$aTenner,$bArthur R.
702  1$aDetoro,$bIrving J.
801  0$aIT$bUNINA$gRICA$2UNIMARC
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