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001 RML0241518
005 20231121125707.0
100   $a20121121d1992    ||||0itac50      ba
101 | $aita
102   $ait
181  1$6z01$ai $bxxxe  
182  1$6z01$an
200 1 $aAl servizio del cliente interno & esterno$fKarl Albrecht$gPresentazione di Marco Raimondi
210   $aTorino $cISEDI $dİ1992
215   $axv, 242 p.$cfig$d25 cm
300   $aTit. orig.:Al America's Service: How Corporations Can Revolutionize the Way They Treat Their Custumers
606   $aVendite$xOrganizzazione$2FIR$3RMLC000016$9I
606   $aClientela$2FIR$3RMLC191583$9I
676   $a658.812$9$v20
700  1$aALBRECHT$b, Karl$3RMLV155019$0290770
702  1$aRAIMONDI$b, Marco$3RMLV155018$4080
801  3$aIT$bIT-01$c20121121
850   $aIT-FR0098          
899   $aBiblioteca Area Giuridico Economica$bFR0098          
912   $aRML0241518
950  0$aBiblioteca Area Giuridico Economica$d 53TER       658.812/1$e 53VM 0000107915  VM                        barcode:ECO006426. - Inventario:3752. - Fondo:Sala consultazioneVM$fA $h20010601$i20121204
977   $a 53
996   $aAt America's service$915450
997   $aUNICAS