LEADER 01019nam0 22002651i 450 
001 VAN0025420
005 20120307095321.501
010   $a88-453-1106-6
100   $a20041011d2002       |0itac50      ba
101   $aita
102   $aIT
105   $a||||    |||||
200 1 $aCustomer relationship management$eapprocci e metodologie$fAndrea Farinet, Eleonora Ploncher$gcontributi di Ernesto Ciorra ... [et al.]
210   $aMilano$cEtas$d2002
215   $aXV, 255 p.$d24 cm.
620   $dMilano$3VANL000284
700  1$aFarinet$bAndrea$3VANV021271$0107450
701  1$aPloncher$bEleonora$3VANV021272$0382908
712   $aEtas <editore>$3VANV108308$4650
801   $aIT$bSOL$c20230616$gRICA
899   $aBIBLIOTECA DEL DIPARTIMENTO DI ECONOMIA$1IT-CE0106$2VAN03
912   $aVAN0025420
950   $aBIBLIOTECA DEL DIPARTIMENTO DI ECONOMIA$d03PREST     IIAg49                              $e03   6747              20041011            
996   $aCustomer relationship management$968212
997   $aUNICAMPANIA