LEADER 01104nam0 2200265 i 450 
001 VAN0002107
005 20130905122539.852
010   $a35-404-4001-1
100   $a20071009d2003       |0itac50      ba
101   $aeng
102   $aGB
105   $a||||    |||||
200 1 $aCustomer relationship management$eorganizational and technological perspectives$fFederico Rajola
210   $aBerlin [etc.]$cSpringer$d[2003]
215   $aXI, 172 p.$d24 cm.
620   $dBerlin$3VANL000066
700  1$aRajola$bFederico$3VANV048455$0118057
712   $aSpringer <editore>$3VANV108073$4650
801   $aIT$bSOL$c20240614$gRICA
856 4 $uhttp://books.google.it/books?id=yid30EIgqAMC&printsec=frontcover&hl=it$zhttp://books.google.it/books?id=yid30EIgqAMC&printsec=frontcover&hl=it
899   $aBIBLIOTECA DEL DIPARTIMENTO DI ECONOMIA$1IT-CE0106$2VAN03
912   $aVAN0002107
950   $aBIBLIOTECA DEL DIPARTIMENTO DI ECONOMIA$d03CONS      IIAg81                              $e03   8195              20071009            
996   $aCustomer relationship management$9998139
997   $aUNICAMPANIA