LEADER 01133nam0 2200349 450 001 000040628 005 20150513123613.0 100 $a20150511d1956----km-y0itaa50------ba 101 0 $aita 102 $aIT 200 1 $aPsicosi e nevrosi$fHenri Baruk 210 $aMilano$cGarzanti$d1956 215 $a126 p.$d19 cm 225 2 $aSaper tutto$v87 300 $aTraduzione dal francese di Giuseppe Crescenzi 410 0$12001$aSaper tutto$v87 454 1$12001$aPsychoses et névroses$91530713 606 1 $aNevrosi 606 2 $aPsicosi 676 $a616.89$v(22. ed.)$9Disturbi mentali 676 $a362.25 700 1$aBaruk,$bHenri$0181677 702 1$aCrescenzi,$bGiuseppe 801 0$aIT$bUniversità della Basilicata - B.I.A.$gREICAT$2unimarc 912 $a000040628 996 $aPsychoses et névroses$91530713 997 $aUNIBAS BAS $aLETTERE CAT $aSTD104$b01$c20150511$lBAS01$h1348 CAT $aTTM$b30$c20150513$lBAS01$h1236 FMT Z30 -1$lBAS01$LBAS01$mBOOK$1BASA1$APolo Storico-Umanistico$2FLAR$BFondo Larotonda$3FLar/113454$6113454$5L113454$820150511$f04$FPrestabile Didattica LEADER 04472nam 22006735 450 001 9910299829003321 005 20251106141914.0 010 $a3-319-16271-3 024 7 $a10.1007/978-3-319-16271-3 035 $a(CKB)3710000000422105 035 $a(EBL)2095407 035 $a(SSID)ssj0001524978 035 $a(PQKBManifestationID)11859580 035 $a(PQKBTitleCode)TC0001524978 035 $a(PQKBWorkID)11485514 035 $a(PQKB)10229088 035 $a(DE-He213)978-3-319-16271-3 035 $a(MiAaPQ)EBC2095407 035 $a(PPN)18639702X 035 $a(EXLCZ)993710000000422105 100 $a20150605d2015 u| 0 101 0 $aeng 135 $aur|n|---||||| 181 $ctxt 182 $cc 183 $acr 200 10$aLong Term Warranty and After Sales Service $eConcept, Policies and Cost Models /$fby Anisur Rahman, Gopinath Chattopadhyay 205 $a1st ed. 2015. 210 1$aCham :$cSpringer International Publishing :$cImprint: Springer,$d2015. 215 $a1 online resource (124 p.) 225 1 $aSpringerBriefs in Applied Sciences and Technology,$x2191-5318 300 $aDescription based upon print version of record. 311 08$a3-319-16270-5 320 $aIncludes bibliographical references at the end of each chapters. 327 $aIntroduction to Long-Term Warranty and After-Sales Service -- Lifetime Warranties : Policies and Cost Models -- Used Second-hand Product Warranty -- Extended Warranty -- Maintenance Contract -- Outsourcing Rail Maintenance through Maintenance Contracts - A Case Study. 330 $aThis volume presents concepts, policies and cost models for various long-term warranty and maintenance contracts. It offers several numerical examples for estimating costs to both the manufacturer and consumer. Long-term warranties and maintenance contracts are becoming increasingly popular, as these types of aftersales services provide assurance to consumers that they can enjoy long, reliable service, and protect them from defects and the potentially high costs of repairs. Studying long-term warranty and service contracts is important to manufacturers and consumers alike, as offering long-term warranty and maintenance contracts produce additional costs for manufacturers / service providers over the product?s service life. These costs must be factored into the price, or the manufacturer / dealer will incur losses instead of making a profit. On the other hand, the buyer / consumer needs to weigh the cost of maintaining it over its service life and to decide whether or not these policies are worth purchasing. There are a number of complexities involved in developing failure and cost models for these policies due to uncertainties concerning the service life, usage pattern, maintenance work and long-term costs of rectifications. Mathematical models for predicting failures and expected costs for various one-dimensional long-term warranty policies are developed at the system level and analyzed by taking into account the uncertainties in connection with longer coverage periods and the rectification costs over the warranty period. Failures and costs are modeled using stochastic techniques and illustrated by means of numerical examples for estimating costs to the manufacturer and consumer. Various rectification policies are proposed and analyzed. The models developed here can be used to aid in managerial decisions on purchasing products with long-term warranty policies and maintenance contracts or outsourcing maintenance. 410 0$aSpringerBriefs in Applied Sciences and Technology,$x2191-5318 606 $aIndustrial management 606 $aIndustrial organization 606 $aSecurity systems 606 $aIndustrial Management 606 $aOrganization 606 $aSecurity Science and Technology 615 0$aIndustrial management. 615 0$aIndustrial organization. 615 0$aSecurity systems. 615 14$aIndustrial Management. 615 24$aOrganization. 615 24$aSecurity Science and Technology. 676 $a620 676 $a658.1 676 $a658.5 676 $a658.56 700 $aRahman$b Anisur$4aut$4http://id.loc.gov/vocabulary/relators/aut$01062438 702 $aChattopadhyay$b Gopinath$4aut$4http://id.loc.gov/vocabulary/relators/aut 906 $aBOOK 912 $a9910299829003321 996 $aLong Term Warranty and After Sales Service$92525674 997 $aUNINA