01258nam a2200289 i 450099100309518970753620021125155044.0020918s2002 ita 8845311066b11753481-39ule_instLE02522597ExLFac. Economiaita658.812Farinet, Andrea107450Customer relationship management :approcci e metodologie /Andrea Farinet, Eleonora Ploncher ; contributi di Ernesto Ciorra ... [et al.][Milano] :Etas,[2002]xv, 255 p. ;24 cmAziendeRapporti con la clientelaPloncher, Eleonoraauthorhttp://id.loc.gov/vocabulary/relators/aut382908Ciorra, Ernesto.b1175348118-02-1927-11-02991003095189707536LE025 ECO 658.8 FAR02.0112025000081499le025Catalogato 2019-E21.00-l- 01910190.i1199674227-11-02LE025 ECO 658.8 FAR02.0122025000212497le025Catalogato 2019-E21.00-l- 0134130.i1457772010-10-07Customer relationship management68212UNISALENTOle02501-01-02ma -engxx 01