01101nam a2200289 i 450099100061356970753620020503192206.0950419s1994 it ita 8880080229b10103545-39ule_instLE02519166ExLFac. Economiaita658.8Gronroos, Christian373951Management e marketing dei servizi /Christian Gronroos ; prefazione di Sergio CapranicoTorino :ISEDI,1994xxi, 298 p. ;24 cmManagementMarketingCapranico, Sergio.b1010354530-01-1927-06-02991000613569707536LE025 ECO 658.8 GRO01.0112025000261457le0252013-E21.00-l- 02220.i1549198520-03-13LE025 ECO 658.8 GRO01.0122025000004962le025Catalogato 2019-E0.00-l- 04140.i1012072527-06-02Service management and marketing13590UNISALENTOle02501-01-95ma -itait 01