12861nam 22008415 450 99650355160331620240222151509.03-031-15644-710.1007/978-3-031-15644-1(MiAaPQ)EBC7156584(Au-PeEL)EBL7156584(CKB)25657392000041(DE-He213)978-3-031-15644-1(PPN)272259020(EXLCZ)992565739200004120221210d2022 u| 0engurcnu||||||||txtrdacontentcrdamediacrrdacarrierCity, Society, and Digital Transformation[electronic resource] Proceedings of the 2022 INFORMS International Conference on Service Science /edited by Robin Qiu, Wai Kin Victor Chan, Weiwei Chen, Youakim Badr, Canrong Zhang1st ed. 2022.Cham :Springer International Publishing :Imprint: Springer,2022.1 online resource (475 pages)Lecture Notes in Operations Research,2731-0418Print version: Qiu, Robin City, Society, and Digital Transformation Cham : Springer International Publishing AG,c2023 9783031156434 Includes bibliographical references.Intro -- Contents -- 1 A Penalized Neural Network Model for Predicting Unobserved Scores of Construct Indicators and Reproducing Latent Scores of the Theoretical Constructs by Using Text Information -- Introduction -- Related Research -- Methods and Materials -- Proposed Model -- Data Collection and Preprocessing -- Model Estimation and Validation -- Results and Discussion -- Concluding Remarks -- References -- 2 Deep Learning-Based Prediction of Mechanical Ventilation Reintubation in Intensive Care Units -- Introduction -- Data Set -- Methods -- Experiments and Results -- Summary -- References -- 3 Mitigating Braess's Paradox with Information Design -- Introduction -- Literature Review -- Model -- Full Information -- Information Design -- Conclusions -- References -- 4 The Impact of Electronic Shelf Label on Customer Well-Being in the Omnichannel Smart Retail -- Introduction -- Literature Review -- Electronic Shelf Label (ESl) -- Customer Wellbeing -- Method -- Samples and Data Collection Procedure -- Data Analysis -- Results and Discussions -- Conclusions and Implications -- References -- 5 Targeted Bayesian Persuasion in a Basic Selfish Routing Game -- Introduction -- Model Setup -- Travellers' Equilibrium Route Choice -- Optimal Persuasion Policy -- Conclusion -- References -- 6 Stochastic Churn Modeling with Dynamic Attribution and Bayesian Estimation -- Introduction -- General Problem and Models -- Contractual Churn and Probability Modeling -- Probability Churn Models from Marketing -- Empirical Methods and Data -- EMS Workforce Data -- Bayesian Estimation and Inference -- Data Analysis -- Conclusion -- References -- 7 Trade Credit Pricing with Retailer's Capital Heterogeneity -- Introduction -- Literature Review -- Model -- Optimal Wholesale Pricing -- Conclusions -- References.8 Systemic Risk Spillover Analysis of China's Banking Industry Based on Generalized Variance Decomposition Network -- Introduction -- Literature Review -- Model Construction and Description -- Volatility Model -- Risk Spillover Network Model -- Empirical Analysis of the Systemic Risk Spillover Effect -- Data Sources and Basic Statistical Analysis -- Static Risk Spillover Analysis -- Dynamic Risk Spillover Analysis -- Risk Spillover Network Analysis -- Conclusion -- References -- 9 Can We Apply Traditional Forecasting Models to Predicting Bitcoin? -- Introduction -- Methods -- Rejected Models -- Selected Models -- Variable Selection and Model Optimization -- Variable Selection and Model Optimization for ARIMA -- Data Analysis -- Data Analysis-Logistic Regression -- Model 1-Logistic Regression -- Model 2: Logistic Regression with Training/Testing Data -- Model 3: Logistic Regression with Moving Average -- Concerns of Correlation -- Data Analysis-ARIMA -- Model #4: ARIMA Model -- Dickey-Fuller Test -- ARIMA Analysis -- Model 5: ARIMA with Moving Average -- Summary -- References -- 10 Research on the Integration of Market Supervision Big Data from the Perspective of Life Cycle-Take the Jiangsu Provincial Market Supervision Bureau as an Example -- Introduction -- Current Situation and Challenges of Market Supervision Data Management in Jiangsu Province -- The Current Situation of Data Management -- The Challenges of Data Management -- The Integration of Market Supervision Big Data from the Perspective of Life Cycle -- Data Collection -- Data Processing -- Data Storage -- Data Integration -- Data Sharing -- Summary and Outlook -- References -- 11 Group-Level Human Affect Recognition with Multiple Graph Kernel Fusion -- Introduction -- Related Work -- Methodology -- Problem Formulation -- Graph Kernel Construction.From SVM to Deep Multiple Kernel Learning -- Experiment -- Database Description -- Ablation Study -- Comparison with SVM and MKL -- Algorithm Comparison -- Conclusion -- References -- 12 An Anticipative Order Reservation and Online Order Batching Algorithm Based on Machine Learning -- Introduction -- Literature Review -- Static Order Batching Problem -- On-Line Order Batching Problem -- Machine Learning Method on Order Batching -- Problem Description -- Warehouse and Data Description -- Model -- Methodology -- An Anticipative Order Reservation Mechanism -- Reserving Algorithm -- Algorithm of OOBPRM -- Benchmark Algorithm -- Result -- Instances and Parameters -- Sensitivity Analysis of Threshold -- Numerical Experiments -- Summary -- References -- 13 Human-Robotic Collaborative Mode Analysis in Human-Robotic Collaborative Order Picking Systems -- Introduction -- Literature Review -- Collaborative Modes and Modelling -- Assumptions and Notation -- Mode1: Couple -- Mode2: Robot-In-Lead -- Mode3: Picker-In-Lead -- Solution Method for Queueing Network -- Estimation of Load-Dependent Service Rate of FJQN -- Estimation of the Performance Measures of SOQN -- Analytical Model Validation and Numerical Experiments -- Validation with Simulation -- Resource Allocation and Zoning Strategy -- Summary -- References -- 14 Electric Power Personal Accident Evolution Analysis Based on Event Evolutionary Graph -- Introduction -- Proposed Framework -- Relationship Recognition -- Event Extraction -- Event Generalization -- Experiment -- Data Pre-Process -- Electric Power Personal Casualty Accident EEG Generation -- Electric Power Personal Casualty Accident Abstract EEG Generation -- Electric Power Personal Casualty Accident Evolution Analysis -- Conclusion -- References -- 15 Research on Suicide Risk Spectrum of Prisoners Based on Fourier Transform -- Introduction.Related Work -- Methods -- Influencing Factors -- Basic Model -- Integrated model -- Experiments -- Simulation of Overall Prisoner Suicide Risk -- Simulation of Specific Prisoner Groups -- Frequency Domain Analysis -- Results -- Conclusion -- References -- 16 A Deep Learning Model for Mining Behavioral Preference of Home Care Demanders to Suppliers -- Introduction -- Literature Review -- Problem Formulation -- General Framework of the User Behavioral Preference Mining -- Input Layer -- Embedding Layer -- Preferred Feature Mining Layer -- Prediction Layer -- Training Layer -- Experiments and Results -- Data Preparation -- Parameter Setting and Operating Environment -- Experimental Results -- Summary -- References -- 17 Dynamic Ranking of Physicians in Online Healthcare Platforms with Multiple Service Types -- Introduction -- Literature Review -- Choice Models -- Dynamic Resource Allocation -- Problem Formulation -- Static Ranking Problem -- Dynamic Programming Formulation -- Dynamic Ranking Methods -- Inventory Balancing Methods -- Linear Approximation Methods -- Benchmark Methods -- Numerical Experiment -- Numerical Experiment Design -- Numerical Results -- Conclusion -- References -- 18 Analysis on Technological Innovation Efficiency in Equipment Manufacturing Industry -- Introduction -- Research Methods -- Data Envelopment Analysis -- Malmquist Productivity Index -- Grey Relation Model -- Index Selection and Data Sources -- Indicators Selection -- Data Sources -- Empirical Research -- Static Efficiency Measurement -- Dynamic Efficiency Analysis -- Analysis of Influencing Factors Based on GRA -- Summary and Thinking -- References -- 19 Bikes Detention Game in Free-Float Bike Sharing Systems -- Introduction -- Model Setup -- Analysis -- The Network Model of Bikes Detention Game -- Numerical Experiments -- Conclusion -- Appendix.Proof -- References.20 On the Value of Orderly Charging in Improving Power Grid Resilience -- Introduction -- References -- Problem Description and Formulation -- Model Assumptions -- Parameter -- Orderly Charging Scheduling Model -- Model Formulation -- Solution Approach -- Numerical Study -- Data Descriptions: Monte Carlo Simulation -- Orderly Charging Scheduling Policy Performance -- Influence of Objective Function Coefficients -- Conclusions and Future Work -- References -- 21 Mixed-Integer Linear Programming Formulations for the Inbound Container Remarshaling Problem in an Automated Container Terminal -- Introduction -- Literature Review -- Problem Definition -- Mixed-Integer Linear Programming Formulations -- Move-Based Model -- Allocation-Based Model -- Numerical Experiments -- Conclusion -- References -- 22 Products and Services Bundling Under Horizontal Market Competitions -- Introduction -- Literature Review -- Model Setup and Equilibrium Analysis -- Scenario 1: A Bundling and B Bundling -- Scenario 2: A Product and B Service -- Comparison and Discussion -- Conclusion -- References -- 23 Robust Facility Location Selection Under Facility Failure in Close-Loop Supply Chain -- Introduction -- Reference -- Problem Description and Formulation -- Parameter -- Two Stage Robust Optimization Model -- Model Formulation -- Robust Model Transformation -- Numerical Study -- Conclusions and Future Work -- Bibliography -- 24 Analysis of Factors Influencing the Selection of Billing Model for Whole-Process Engineering Consulting Services Based on DEMATEL-ISM -- Introduction -- Literature Review -- Framework and Critical Factors for the Selection of Billing Model for Whole- Process Engineering Consulting Services -- Factor Analysis and Results -- DEMATEL-ISM -- Factor Attribute Analysis Based on DEMATEL -- Hierarchy of Factors Using ISM.DEMATEL-ISM Model of Factors in the Billing of Whole-Process Engineering Consulting Service.This book showcases recent research advances in service science and related fields. Including selected papers from the 2022 INFORMS International Conference on Service Science, held in Shenzhen, China from July 2 to 4, 2022, the book presents new theories and empirical results in the emerging, interdisciplinary field of digital transformation and society. Incorporating research, education and practice alike, the respective chapters highlight a host of ways to approach these challenges in service science.Lecture Notes in Operations Research,2731-0418Operations researchService industriesProduction managementQuantitative researchComputer science—MathematicsBusiness information servicesOperations Research and Decision TheoryServicesOperations ManagementData Analysis and Big DataMathematical Applications in Computer ScienceIT in BusinessCiències empresarialsthubCongressosthubLlibres electrònicsthubOperations research.Service industries.Production management.Quantitative research.Computer science—Mathematics.Business information services.Operations Research and Decision Theory.Services.Operations Management.Data Analysis and Big Data.Mathematical Applications in Computer Science.IT in Business.Ciències empresarials260Chan Wai Kin (Victor)MiAaPQMiAaPQMiAaPQBOOK996503551603316City, society, and digital transformation3089027UNISA